520 + 'Plus' Traffic setup

gtarling · Occasional Visitor Joined: Jun 22, 2006 Posts: 10

I have a month's free trial from TomTom for their 'Plus' traffic service and am having the devil's own job trying to get it to work with my phone! It's a Motorola V3 on an O2 contract, WAP is all set up on the phone and it works. The 520 is also setup and paired OK with the phone. Now, when I come to setup traffic services, the automatic setup fails and then asks if I want to do it manually. I've put in all the correct settings - user name, password, IP address, but then the 520 wants to know what string to dial and I have NO idea at all what this should be. After asking for the dial string, it then asks for the login script - again, I have no idea what this should be! Can anyone please point me in the right direction to where I may be able to find out what these two items should be? Thanks!

mikealder · Posted: Wed May 21, 2008 7:03 pm Post subject:

You need GPRS activating not WAP to work with the TomTom server, please contact O2 and request the GPRS to be activated and then try it again, they will send a text message to your phone which will configure the required parts for GPRS - Mike

gtarling · Occasional Visitor Joined: Jun 22, 2006 Posts: 10

Mike - thanks. Have called O2 and they assure me that I do have GPRS enabled on my account. I downloaded a message, ran that and now the phone says 'GPRS' on the main screen, so I'm assuming it's connected and working. Same problem with the Tomtom though. Sad

Tomo · Posted: Wed May 21, 2008 8:06 pm Post subject:

Just to be sure that you have GPRS, hold down the 0 key on the phone for a few seconds until the GPRS page loads, you should also get a G in the screen of your phone (maybe even an E if you are in EDGE coverage and your phone is EDGE compliant).

Then, on the TT support web site there is a list of settings for all the operators that you can enter manually.

These may be the same as what the 520 has in its memory but you never know.

http://www.tomtom.com/support/index.php?Language=1&query=o2&FID=3326

I have had issues with 520 and my 6233, but it seems that it would work create the connection sometimes but not always, it seems to be a SW issue in the TT. Several resets and kicks later it gave in and worked automatically.

Steve

gtarling · Occasional Visitor Joined: Jun 22, 2006 Posts: 10

Steve - thanks for the help. Holding down the '0' on the phone only brings up the dialling window with a + in it - nothing else seems to happen. When the 520 tries to access the phone for the setup, the phone then says 'Tomtom520 disconnected' - what's that about? I'll try the manual setting as per the page you pointed out on Tomtom support now.

Tomo · Posted: Wed May 21, 2008 9:02 pm Post subject:

jimbo_hippo · Frequent Visitor Joined: May 18, 2005 Posts: 444

The pairing of a phone easily and swiftly seems very dependant on the phone. I know I'm stating the obvous there following posts on this site but I recently moved from Navigator 6 on a PDA with a PAYG card to a Tom Tom 720 hoping to get it to update traffic through my Blackberry reducing the number of devices and payments to make.

Turns out the BBerry will NEVER do it so gave up on that. Tried to pair with the PDA phone using the same SIM but no go. Lots of fiddling about etc.

So I just made a pile of my old phones and worked my way through them swapping the PAYG sim until one worked straight off.

I now have an old Nokia 6230i on a ciggie lighter socket buried in my boot which does the traffic updates etc.

The good thing with my 720 is that when I need to buy more credit it will let me read and reply to the text message meaning I never have to go near the buried phone.

For what it's worth I use an Orange PAYG sim with no tweaks or strings or messing about. It seems if you arrive at the point of fiddling to get it to work you might be on a road to nowhere. Or at least that's my experience.
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Tom Tom GO 720
Orange M3100, Orange SPV M5000
TomTom Navigator 6, Destinator 6
Holux GPSslim

gtarling · Occasional Visitor Joined: Jun 22, 2006 Posts: 10

The puzzle deepens! I have checked with my mobile phone provider (O2)and they assure me that GPRS is fully enabled on my account. My Motorola V3 will access the internet, no problem. I tried a friend's Nokia 6230i which already has GPRS enabled - Tomtom setup still failed. I then tried the SIM from my V3 in my friend's Nokia and when the Tomtom tries to go through the setup, the phone pops up a message to say that I need to subscribe to GPRS! It seems to me that the whole process of this traffic setup needs a good looking at by Tomtom - this was one of the reasons I bought a Tomtom rather than another make!

JaguarV12e · Posted: Sun May 25, 2008 1:20 pm Post subject:

Just to add some counterpoint to this thread...

My phone is a Nokia E51with a Vodafone PAYG SIM. The phone has a wizard to configure GPRS for various networks, but it failed miserably with my SIM.

I was playing with my TT730T looking for a menu to configure the TMC traffic, and without me realising it, the 730 had configured my phone for working GPRS and had activated my 30 day GPRS data trial, which was rather annoying, because I was saving it until my holidays later in the year...
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Tomtom Go 1005
Tomtom Go 730T

Tomo · Posted: Sun May 25, 2008 1:33 pm Post subject:

I have had a few issues with my 520 in the last week or so since buying it.

One of them was the connection to my Nokia 6233. It would connect for handsfree and phonebook but stop at 65% for the wireless data. It would then ask me to set up manual or from a list.

It would do this several times.

I rolled back the SW to 7.221 from Oldboys site and the wireless data worked fine but the voice recognition failed, grrrrrrrrrr.

So, I am getting at the point that its possible a SW glitch in the TT so try and restore an old backup (backing up what you have at this moment first) and then if that fails to work then just throw it out the window...... wont fix it, but will make you feel better.

Steve

gtarling · Occasional Visitor Joined: Jun 22, 2006 Posts: 10

Jaguar - Just goes to show that it can work, if just not when you want it to!

Steve - Thanks - I was beginning to wonder if this was a Tomtom issue - where can I find that 'oldboys' site with the older firmware? It's got to be worth a try!

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