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Advantage refunds?

 
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jonandmarkuk
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Joined: Aug 06, 2006
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Location: Derby

PostPosted: Fri Mar 07, 2008 6:50 pm    Post subject: Advantage refunds? Reply with quote

Just wondered if anyone had heard back from VM about the refunds for the maps yet? I re-read the information and wasn't sure if we are supposed to contact them for the refund?
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Bertie100
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Joined: Aug 05, 2007
Posts: 112

PostPosted: Mon Mar 10, 2008 9:54 am    Post subject: Re: Advantage refunds? Reply with quote

jonandmarkuk wrote:
Just wondered if anyone had heard back from VM about the refunds for the maps yet? I re-read the information and wasn't sure if we are supposed to contact them for the refund?


I have not got mine yet! I was under the impression they were going to email us?
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jonandmarkuk
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PostPosted: Mon Mar 10, 2008 10:58 am    Post subject: Reply with quote

suppose we just have to wait and see, but how long do we wait?? Shocked
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Deepfour
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PostPosted: Fri Mar 14, 2008 6:44 am    Post subject: Reply with quote

Guys

I registered 2 sample accounts to see how long it took to get my first maps - Wasnt too bad as only took 3 weeks. I am now waiting to see what happens with the refunds on these.

Have mailed a few old contacts to ask!!!

Cheers

Stu
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Bertie100
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PostPosted: Fri Mar 14, 2008 4:40 pm    Post subject: Reply with quote

Deepfour wrote:
Guys

I registered 2 sample accounts to see how long it took to get my first maps - Wasnt too bad as only took 3 weeks. I am now waiting to see what happens with the refunds on these.

Have mailed a few old contacts to ask!!!

Cheers

Stu


Thanks for trying to find out! I'll give support a ring soon as well...

Well done with the new job, i'll keep on these my guide devices now ;-)
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jonandmarkuk
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PostPosted: Fri Mar 14, 2008 7:43 pm    Post subject: Reply with quote

Cheers deepfour. It would be nice to know just when we will be contacted about the refund.

So when can you let us know who your working for now Wink
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Deepfour
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PostPosted: Fri Mar 14, 2008 11:18 pm    Post subject: Reply with quote

Its in another thread...I'm now the head of MY Guide UK....

See the site for the details of whats new...

www.myguidegps.com
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jonandmarkuk
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PostPosted: Fri Mar 14, 2008 11:19 pm    Post subject: Reply with quote

If it's of any interest the wording has been clarified

"Any customers who subscribed to the service will be reimbursed in full. ViaMichelin will contact any customers affected by this development as soon as possible."

Before it wasn't clear if we were supposed to contact them as it did contradict itself.

Just a case of waiting then I guess? Wink
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