GB map - still the same!

mediafriendly · Regular Visitor Joined: Oct 15, 2007 Posts: 77

I bought the "new" GB map this evening at the special discount. It appeared to download, and updated my Tom Tom Go application and Tom Tom Home.

But the map is still 6.75. I downloaded it again from "update your Tom Tom Go", and now have another copy of the 6.75 map. But one is called "UK and IE plus major roads of Western Europe" and the other is called "Great Britain and Ireland map".

What is going on??

PaulB2005 · Posted: Sat Dec 01, 2007 10:38 pm Post subject:

Moved to more appropriate forum.

Andy_P · Posted: Sun Dec 02, 2007 1:55 am Post subject:

Just to check, you are switching between them in Change preferences/Manage maps/Switch map aren't you?

Where and how are you reading the version number?

not doubting you, as TT have managed to download the wrong map before, but the names being different intrigues me.

mediafriendly · Regular Visitor Joined: Oct 15, 2007 Posts: 77

Andy_P · Posted: Sun Dec 02, 2007 8:51 pm Post subject:

Mediafriendly has found a solution to this, in this post...
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=61894

mediafriendly · Regular Visitor Joined: Oct 15, 2007 Posts: 77

Andy_P · Posted: Sun Dec 02, 2007 10:52 pm Post subject:

Strangely enough, I've just posted about exactly the same thing in another part of the forum (http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=60916&start=175) ...
If you go to the TomTom mapshop on their website, they DO say that! Twice!
This is the second time:

So are you saying that you used Home v1.5 or 1.6 and it still lets you buy maps, but gives you v6 ones instead?
If that's the case they need to stop it damned quick!!

bill99jt · Occasional Visitor Joined: Sep 11, 2006 Posts: 7

I had the same problem, upgraded to V7.161 - bought & downloaded the
version 7 map, UK & Republic of ireland. checked on the tom tom (510 by the way) still showing the old V6 map, there is a switch map function in change preferences, manage maps, switched over & the V7 map is now the default.

mediafriendly · Regular Visitor Joined: Oct 15, 2007 Posts: 77

ok got the answer from a helpful Tom Tom rep today. When you have a Tom Tom Go Classic, the new maps will ONLY download if you have the Home 2.2 application installed. If you don't, you will get 6.75 instead, and you will have to call up to get the new map put into your account for updating next time you sync.

This quirk only applies to the Go Classic apparently.

DougWeller · Regular Visitor Joined: May 28, 2004 Posts: 86

Last month (Nov 15th) I bought the new US map, installed the latest version of Home on my Vista PC, downloaded the map. Which took hours as everyone else was downloading maps.
But it didn't show up in Home. So, I phoned TomTom support, and they told me that only Home 1.6 would work properly with Vista and that I couldn't use 1.6 to download the new maps.
Luckily I'd done a backup because the instructions had said delete the old map.
When I got back from the US I wrote a detailed email to TomTom (using their contact webpage) explaining what had happened. My reply was some nonsense about if I couldn't connect upgrade my USB drivers, nothing to do with anything I'd written.
They've emailed me again saying something about a refund, but I'm pretty annoyed that this long after Vista was released I still can't use it to download the new maps!

Doug
_________________
Doug Weller
Doug's Skeptical Archaeology site:
http://www.ramtops.co.uk

LesP2008 · Posted: Sun Dec 09, 2007 7:10 pm Post subject:

after all my problems with the download thing i bit the bullet and got my father in law to purchase new maps. as he's unit is linked to my account i got his device and put the new maps on this afternoon home 2.1 and vista business. Absolutely no problems, downloaded in an hour and all appears to be fine. Thank god i have a fast broadband connection!!.

russd1978 · Occasional Visitor Joined: Mar 02, 2006 Posts: 34

Strange as it may sound, my friend has a TT One with 6.75 maps, and his maps are more up to date than my 7.10. I think one of the maps is made by Teleatlas and one by Navtec, but for my local area (Kent) it seems v7 is more of a downgrade, Id be very sceptical of paying money to "upgrade" to the v7 maps!

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