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How to update latest Application on 720

 
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paulwilko
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Joined: May 08, 2004
Posts: 75
PostPosted: Fri Nov 23, 2007 10:15 pm    Post subject: How to update latest Application on 720 Reply with quote
Just got a 720.

Cant get the latest maps which i know is an issue, but i notice that i have an older version of the application. Mine is 7.010

Home is not giving me th option to update.

Any other way ??

Paul
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
PostPosted: Sat Nov 24, 2007 5:04 pm    Post subject: Reply with quote
No other way.
Home SHOULD have offered the update.
I've seen there is someone else on the forums having the same problem too.
Maybe a call to TT on Monday, see if there's a problem at their end?

You could quote their own instructions on THIS PAGE to them, and say it doesn't work.

(edited to correct a typo only)

Last edited by Andy_P on Mon Nov 26, 2007 1:52 pm; edited 1 time in total
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Andy_P
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Posts: 19991
Location: West and Southwest London
PostPosted: Sat Nov 24, 2007 7:08 pm    Post subject: Reply with quote
I'm in discussions with someone on another forum who thinks that v7.210 has been pulled from TomTom's servers.
I'm trying to find where his information came from....
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kenwilk240
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Joined: Mar 02, 2006
Posts: 15
PostPosted: Sat Nov 24, 2007 10:33 pm    Post subject: Reply with quote
TomTom are useless, they really are.

Thx for your reply and if you find anything else out, please let me know, cheers
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
PostPosted: Sun Nov 25, 2007 12:16 am    Post subject: Reply with quote
kenwilk240, this is all I know so far...

questioner to TomTom wrote:
I have read that the version I originally downloaded, navcore version 7.210 (build 8555) was pulled from you server very soon after release as this version has caused issues with units.

I wrote:
Your dialogue with TomTom is the first mention I've seen that the actual firmware v7.210 has been withdrawn. That would explain some of the other people on the forum who are wondering why 'Home' is not offering it to them as an update. Could you please tell us where you got that information?

they wrote:
The information was given to me by the tech support man on my first point of contact on the telephone.
He told me that the version I had downloaded was only available for a few hours until it was withdrawn and in that time I had done the upgrade. As soon as I read off my version number he knew.


From http://www.yournav.com/forum/index.php?showtopic=10968
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paulwilko
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Joined: May 08, 2004
Posts: 75
PostPosted: Sun Nov 25, 2007 12:30 am    Post subject: Reply with quote
Sorry, i logged into my dads account, kenwilk is my dad. I am the original poster

Thx for your replies though

Paul
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
PostPosted: Sun Nov 25, 2007 2:28 am    Post subject: Reply with quote
Doh!!
So it's you that was told v7.210 had been pulled?
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paulwilko
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Joined: May 08, 2004
Posts: 75
PostPosted: Sun Nov 25, 2007 12:02 pm    Post subject: Reply with quote
No, i know nothing about the application !!
When i was replying to your note, i accidentally logged into my dads account (kenwilk)

I am relying on people like you to help as i know nothing

Cheers

Paul
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
PostPosted: Sun Nov 25, 2007 2:32 pm    Post subject: Reply with quote
Don't know if this adds anything to the discussion or not but my download of application 7.210 was on November 6th at 3:52 pm, Eastern time in Canada.
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