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ViaMichelin Support and Feedback
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wecpc
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Joined: Oct 28, 2006
Posts: 30

PostPosted: Wed Nov 14, 2007 5:46 pm    Post subject: Reply with quote

SpikeyMikey wrote:
wecpc,

You have to hit the update, then the add, then the synchronisation button.

The other call was for johnandmarkuk if he's listening Wink


The problem is I DO NOT have an ADD button only the update button and to the right of it a remove button, with the synch button further down on the page. I have tried clicking on remove, then the add button appears, but when I then click on update the add button disappears and the remove button then appears. Now do see you the problem I have, at least I now know that is something missing from the screen which stops me from completing this task.

I have just clicked remove and then synch, and I then get the update and add button. When I then click on update the add button still stays there, I then click on Add and then synch, but it still shows August. I give up and have come to the conclusion that there are NO camera updates for the UK since August only for Europe unless the TECH SUPPORT can say otherwise, if they eventually get around to contacting me that is.


Last edited by wecpc on Wed Nov 14, 2007 6:12 pm; edited 1 time in total
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Bertie100
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Joined: Aug 05, 2007
Posts: 112

PostPosted: Wed Nov 14, 2007 6:06 pm    Post subject: Reply with quote

Does anyone find the clock (time) resets every now and again. I've got the Day/Night colour set to change at 7.00pm. However, sometimes it does not work because my clock forgets the current time.
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jonandmarkuk
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Joined: Aug 06, 2006
Posts: 832
Location: Derby

PostPosted: Wed Nov 14, 2007 6:07 pm    Post subject: Reply with quote

Bertie100 wrote:
Does any find that the clock (time) resets every now and again. I've got the Day/Night colour set to change at 7.00pm. However, sometimes it does not work because my clock forgets the current time.


I have been meaning to post a message on this issue. It always seems to do it when it's been connected to the PC. It's not just a ViaMichelin thing as my old Navman used to do it as well. Must be a bug in the underlying Windows CE software?
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SpikeyMikey
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Joined: Mar 21, 2006
Posts: 852
Location: Hertfordshire. Forever blowing bubbles

PostPosted: Thu Nov 15, 2007 10:39 am    Post subject: Reply with quote

wecpc,
Sorry to hear you're still having trouble, I don't know what's happening to your camera updates. As soon as I hit update for any country it changes from August to October, then I hit add and then synch. As you say it may be a problem with the UK software but it certainly works for Europe.

johnandmarkuk,
As previously mentioned I had 2 Tech Services calls yesterday and one of the operators thought I was you !

Bertie100,
I had the clock problem initially, it happened once, but since installing the 7.0.2 patch from the VM website it hasn't happened. Could be coincidence though.
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Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert
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SpikeyMikey
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Joined: Mar 21, 2006
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Location: Hertfordshire. Forever blowing bubbles

PostPosted: Thu Nov 15, 2007 10:44 am    Post subject: Reply with quote

Embarassed Duplicate post
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Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert


Last edited by SpikeyMikey on Mon Nov 19, 2007 1:29 pm; edited 1 time in total
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Deepfour
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Joined: Jul 05, 2006
Posts: 169
Location: Maidenhead

PostPosted: Mon Nov 19, 2007 1:24 pm    Post subject: Reply with quote

I have the feedback on the Tourist Route issue and it only appears to be affecting people who have X-970T V7 registered and nothing else....if you have any other version listed it should be OK OR if you had an earlier version and upgraded this too should be OK. Our Webteam is checking into it now and will have a fix very soon.
Can i ask everyone to be patient for a day or so. Also if you have any outstanding quiries or are awaiting a call back and haven't had it yet can you PM me....I will go through the list as fast as I can and get the issues cleared up!!

Cheers

Stu
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Bertie100
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Joined: Aug 05, 2007
Posts: 112

PostPosted: Mon Nov 19, 2007 1:42 pm    Post subject: Reply with quote

Thanks for the update! Smile
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Bertie100
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Joined: Aug 05, 2007
Posts: 112

PostPosted: Tue Nov 20, 2007 6:44 pm    Post subject: Reply with quote

After reading that CoPilot 7 can utilise direction data in POIs...

"As CoPilot 7 has the much desired ability to utilise direction data in POIs we have ensured our our new format is fully directional aware. It is the latest to utilise our comprehensive heading data to reduce the number of false warnings from cameras that are on the other side of a road or carriageway. "

I was wondering if the ViaMichelin V7 software can do the same? I don't have the PGPSW camera data installed yet... maybe someone with it can answer this?

I already find I get a lot of false warnings, as the detection seems a little to wide (i.e. when travelling on motorway I get 30MPH camera warnings, when there actually about 1000 yards away in some village nearby). Maybe ViaMichelin warnings would benefit from this direction data? and also an option to reduce the detection area?
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perussell
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Joined: May 12, 2006
Posts: 292

PostPosted: Wed Nov 21, 2007 10:04 am    Post subject: Reply with quote

I must admit I don't get camera warnings from nearby roads but I can advise that even with v7 software the PGPSW camera database does appear to warn of all cameras on the 'other side of the road' though I guess I would rather receive a few too many warnings than the opposite Very Happy

Then again I noticed on the A46 near Stratford last week that the cameras on the other side were actually Truvellos pointing towards me - crafty sods (but at least they were in the database!)

All I would like to do now is update the PGPSW d/base using Content Manager in v7 but it seems nobody has responded to my earlier request for help around this. Sad
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Bertie100
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PostPosted: Wed Nov 21, 2007 10:40 am    Post subject: Reply with quote

perussell wrote:
I must admit I don't get camera warnings from nearby roads but I can advise that even with v7 software the PGPSW camera database does appear to warn of all cameras on the 'other side of the road' though I guess I would rather receive a few too many warnings than the opposite Very Happy


I only get the false camera warnings with the ViaMichelin camera database... I haven't tried the PGPSW ones yet. So when you use the ViaMichelin database you don't get any false warnings? I get then all the time on the A34 and M25 Confused

I might have switch to the PGPSW ones (which is a shame, because I think the Michelin one is fairly good). What kind of warnings do you get with PGPSW ones, and how much warning do you get before you hit the camera?
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SpikeyMikey
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Joined: Mar 21, 2006
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Location: Hertfordshire. Forever blowing bubbles

PostPosted: Wed Nov 21, 2007 10:47 am    Post subject: Reply with quote

The VM camera warnings are very good, and so far accurate although as with my TT Nav 6 you do get warnings on the opposite side as already stated.

I think I'm right in saying that the PGPSW camera warnings 'chirp' at about 1000 yards, but we're still waiting for a difinitive answer as to how to successfully update the database through Content Manager v7. At present I use the Gatsos from VM and the rest from PGPSW.
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TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert
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perussell
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Joined: May 12, 2006
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PostPosted: Wed Nov 21, 2007 10:48 am    Post subject: Reply with quote

Quote:
So when you use the ViaMichelin database you don't get any false warnings?


No thats not quite what I said. I do get false warnings but only from the roads I am on, not from nearby roads.

I have the unit set up now with VM fixed cameras and the PGPSW mobiles, SPECs etc where I can still get the odd wrong (directional) warning.

In v7 the PGPSW warning appears on the right hand side of the screen (same place as the VM camera warning) but as a camera icon in a blue square and with the distance to the camera beneath this.

(Trouble is I cannot update these in v7 for some reason so while they are current now in time the temp (road works)cameras etc will be out of date)
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Bertie100
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Joined: Aug 05, 2007
Posts: 112

PostPosted: Wed Nov 21, 2007 6:36 pm    Post subject: Reply with quote

perussell wrote:
Quote:
So when you use the ViaMichelin database you don't get any false warnings?


No thats not quite what I said. I do get false warnings but only from the roads I am on, not from nearby roads.

I have the unit set up now with VM fixed cameras and the PGPSW mobiles, SPECs etc where I can still get the odd wrong (directional) warning.

In v7 the PGPSW warning appears on the right hand side of the screen (same place as the VM camera warning) but as a camera icon in a blue square and with the distance to the camera beneath this.

(Trouble is I cannot update these in v7 for some reason so while they are current now in time the temp (road works)cameras etc will be out of date)


When you next get a false warning, say a 30mph on a dual carriage way. Switch to 'free navigation mode' or zoom out. You may see another camera nearby that I believe is giving the false warnings.
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Bertie100
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Joined: Aug 05, 2007
Posts: 112

PostPosted: Fri Nov 23, 2007 10:15 am    Post subject: Reply with quote

Hi Stu,

Any progress on this yet?

Deepfour wrote:
I have the feedback on the Tourist Route issue and it only appears to be affecting people who have X-970T V7 registered and nothing else....if you have any other version listed it should be OK OR if you had an earlier version and upgraded this too should be OK. Our Webteam is checking into it now and will have a fix very soon.
Can i ask everyone to be patient for a day or so. Also if you have any outstanding quiries or are awaiting a call back and haven't had it yet can you PM me....I will go through the list as fast as I can and get the issues cleared up!!

Cheers

Stu
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B_G
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Joined: Sep 16, 2007
Posts: 20
Location: N ~51.5958 W ~0.3341

PostPosted: Mon Nov 26, 2007 7:24 pm    Post subject: Reply with quote

Hi Stu. Some driving tourist routes are now available which is great and the "Information about the stage" is quite handy but what's the word on the walking "tours" ?

Ta

Bernie
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