TomTom One V2 First Aid Guide?

prezzacc · Occasional Visitor Joined: Sep 05, 2007 Posts: 6

Hi all, i have go a tomtom one v2 and recently got version 7.120 which now shows a new Help Me Function. In there is a button for First Aid Guide and Other Guides but when i click them it says No info is available. I have read websites claiming that V3 comes with the guides so surely we can get them ?! Any help greatly appreciated.

Many Thanks

Andy_P · Posted: Mon Sep 10, 2007 2:15 pm Post subject:

Where did you read that?
I've seen THIS POST that says you DON'T get one of the guides, but the TomTom site HERE suggests that you DO.

I'd take it up with customer support, quoting their own website description (above) back at them, and see what they say.

prezzacc · Occasional Visitor Joined: Sep 05, 2007 Posts: 6

Well i just searched the internet and seemed to find a few companies selling the V3 listed it as coming with a safety first aid guide so my thinking was that if V3 have it Surely if we could get hold of the guide it should work? Who knows! Thanks for your quick reply ill try and contact them and see what they say.

tanda · Posted: Mon Sep 10, 2007 3:26 pm Post subject:

Hi, I mentioned on another thread, I have just downloaded Version 7.12, and TomTom HOME 2.0, and the "Map share" button doesn't work, I need a new map that suports mapshare. Also, my First aid button says " No info is available", the police button says the phone number is 112 or something, I think the info that is missing, must be on the new maps. The petrol station on the help buttons lists the petrol station up the road from me, but the Dentist, Hospital, Doctor, etc are all 200 plus miles away, so not an over helpfull help file. I have e-mailed TomTom and moaned about the map share not working, but it would seam that if you have V2 ONE with an old map, (660.1219), there is little point in upgrading.
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Audi A3 Sline sat nav

mikealder · Posted: Mon Sep 10, 2007 4:33 pm Post subject:

I think a lot of the confusion is due to the version numbers of the devices, the TomTom One Third Edition comes with fully functional Help me including the country guide, medical guide and car repair, the POI discrepancies you mention are down to the poor POI files supplied, the idea is to use map share to add local knowledge, sadly in your case this cannot happen until you upgrade to a v675 (or more recent map).
THe phone number 112 is used across all of Europe for the emergency operator and it does work in this country, but I don't suggest you try it unless you need to call them, it is the equivalent of dialing 999 in this country. - Mike

prezzacc · Occasional Visitor Joined: Sep 05, 2007 Posts: 6

I see its sort of making sense. So theres lots of versions to confuse us all! I have map v675. Is there a later one available then? Thanks for all your help, its not like i need it, but i just thought as the function was there it would be helpful to have! Still im impressed with the few changes this version has got.

mikealder · Posted: Mon Sep 10, 2007 6:17 pm Post subject:

There is newer map v705.1485 BUT as far as I know this is only supplied with the purchase of the new One Thrid Edition, I am not too sure it is available as a download in its own right as yet - Mike

prezzacc · Occasional Visitor Joined: Sep 05, 2007 Posts: 6

Ah, that could explain it then! Maybe i just need to be patient! How much do map upgrades cost? Or are they free?! Thanks again!

Andy_P · Posted: Mon Sep 10, 2007 11:12 pm Post subject:

Never free...
More money than you think they should be...

http://www.tomtom.com/products/maps/index.php?Lid=1

Be careful though... I'm not convinced that these guides will be included with a new map anyway.
On my 720, they are .html files and .jpg images in a separate "helpme" folder.
I tried opening some of the html files but they don't open in a browser except as code/text:

gray52 · Regular Visitor Joined: Jun 14, 2005 Posts: 77

if you have a 660 or 675 map i would not upgrade to the v7 euro map has ive ditched this and am now using my old v660.1256, i like the unit but the mapping is pants. i think garmin could now over take tomtom just by bringing out some upto date maps, without getting thier customers to update them for them, then charge them for a new map every year.

prezzacc · Occasional Visitor Joined: Sep 05, 2007 Posts: 6

So i guess trying to add that folder and those files on the TTone wouldnt work? Too easy i guess thanks for the info though!

Andy_P · Posted: Tue Sep 11, 2007 12:01 am Post subject:

As I said above, I reckon you've got a good case with TomTom if they say on their own website that the feature is available on all models.

prezzacc · Occasional Visitor Joined: Sep 05, 2007 Posts: 6

I would of thought with the right folders and right filenames as you have the files would probably open but as you have advised i have now informed tomtom so who knows maybe they will realise and sort the problem!? Wishful thinking Thanks for you help.

computergenie · Occasional Visitor Joined: Sep 07, 2007 Posts: 59

I have also contacted TomTom via email and waiting reply from them about this feature. ;)
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TomTom ONE - V2 New Edition (APP 7.162)
with UK & IE Maps (675.1409)
Pocket GPS World Speed Zoned Camera Database With Voice Warnings.
SanDisk 2GB SD Card.

henklbr · Occasional Visitor Joined: Sep 11, 2007 Posts: 5

I've uploaded these folders to RapidShare, but I don't know if I'm allowed to post the link here . . . Question

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