TT 510 Will NOT switch off

[rwhitby]

My TT 510 Will no longer switch off it just keeps rebooting the only way to switch it off is to press the reset switch every time I want to swich off any one any ideas

Ray

[mikealder]

Press and hold the reset button down for thirty seconds then see if it will behave itself - Mike

[Oldboy]

You could also try Reset Factory Settings in Change Preferences.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

[rwhitby]

Thanks Mike and Oldboy just did that and still NO joy

Ray

[StanStill]

I had the same problem when I updated the software. The only way I could get round it was by using a different SD card even though it had worked perfectly before (a sandisk). If you have a spare give it a try.

[thebinman]

Maybe you're holding the power button down for too long?

Just hold down till the Suspend splash screen shows then let go.

[Robin2]

I had exactly the same thing happen last month after a firmware upgrade via TomTom Home. None of the suggetions from this forum worked (reset for 30 seconds, restore factory default settings,etc) and the Restore Backup function on TomTom One didn't work either. Fortunately I had an independent backup which I had made by copying the card into a folder on my desktop. I formatted the card and copied this backup and it all worked properly again.
I had cause to use the same backup folder again this evening. I had tried to use TomTom Home to create a backup prior to loading the latest PGPSW Safety camera database. Part way through, the process stalled, but I was unable to turn the device off properly from the PC. I closed TomTom Home (which was not responding) and turned off my device using the button, but it wouldn't work, in spite of trying the 30 second reset routine. Eventually I formatted the SD card again (which had evidently become corrupted when TT Home stalled) and copied my backup from the desktop - it's all fine again now
Robin
_________________
TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
Satmap Active 10
Plus a lot of other PDA GPS kit, seldom used

[RQ]

Hi,

I haven't had this problem yet but will remember for the future.

However, I have 3 SD cards:-

1. The original SD card kept in the box
2. Copy 1 - working OK
3. Copy 2 - a copy of 1 but used for updating

Whilst it is good to have backups on the PC (and I do) - I keep the spare SD with the TT in case of problems with the SD installed. But if I have any problems I immediately switch cards. When I get home - its format and copy the good one back to the formatted.

In fact my wife uses the TT1 most of the time and I don't want her getting lost.

Regards
_________________
RQ

TT1v3 6.560 1713 UK&NI 660.1199
TTG700 6.520 1387 MoWE 660.1219

[DennisN]

[Robin2]

Yes, for brevity I didn't give the whole story, but I also keep the original TT card in the box for fallback if necessary. The backup I keep on the desktop is the most recent satisfactory version and has all the latest itineraries and POI warning settings, which I don't want to have to redo unnecessarily.
When things go wrong, it's a great comfort to insert the original TT card and find that it works OK - I then know that the problem is corrupt software in my copy card.
Robin
_________________
TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
Satmap Active 10
Plus a lot of other PDA GPS kit, seldom used

[zark]

good tips... last night my One wouldn't switch off... without restarting straight away.
Restored backup, seems fine now... Funny how it's been fine for months though.

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