TomTom RDS-TMC Traffic Receiver Available In Europe

mikealder · Posted: Thu Nov 30, 2006 9:10 pm Post subject:

Terry, I can understand the frustration, but the UK is plauged by poor radio signal strength in comparison to the rest of Europe (I have mentioned this fact previously in the thread)

tez · Occasional Visitor Joined: Jun 30, 2004 Posts: 54

What tomtom need to do in the UK market now is give everybody with a TMC receiver 2 years free tomtom traffic?

To make up for the fact that we are helping to sort this out “just think two ways for it not to work”

Terry

CombeMarshal · Occasional Visitor Joined: Jan 14, 2006 Posts: 8

Well, After reading all this GPRS is definitely the way to go!

linxeh · Occasional Visitor Joined: May 16, 2006 Posts: 6

Well, it looks as if it is some kind of signal problem to me. Just been to Bristol (Cribbs Causeway, Ikea etc) M4/M32/M5 - and the thing tracked Classic FM (101.4?) all the way in Bristol and back to Gloucester. Just as I got to Cheltenham I lost the signal and that was it - no more signal.

ClassicFM is fairly strong here, but obviously not strong enough. Getting very very tempted to open up the receiver now Smile

coastersteve · Posted: Wed Dec 06, 2006 2:08 pm Post subject:

Well I wonder when this new firmware is going to be posted........ Sad

hmandco · Occasional Visitor Joined: Apr 04, 2006 Posts: 4

Returned my TMC receiver to Easy Devices having failed to make it operate in any usefull way. (see previous posts) They have replied saying it has been tested and is working. I have replied that it does not recieve Traffic Information and is therefore "not fit for purpose" They offer a refund minus 20% restocking fee. I have challenged this saying such a fee would only be appropriate if the unit was correct.
I await their reply.

jamiepyoung · Posted: Wed Dec 06, 2006 3:25 pm Post subject:

i had a feeling this would be the case - tomtom need to resolve this, you can't really blame the resellers.

hmandco · Occasional Visitor Joined: Apr 04, 2006 Posts: 4

I agree it is not the resellers fault. However it is surely not my fault either. I can only bounce it back to my suppliers so that they can go back to their supplier Tom Tom. I am happy to get my money back, but not happy to give them a 20% profit on something which dosent work. We have both been inconvienienced.

mwfox · Posted: Wed Dec 06, 2006 4:02 pm Post subject:

In law the retailer has the contract with you - and if the goods aren't fit for purpose its the retailer that has to give you your money back without any loss. You could try quoting the Sales of Goods Act to them.

jamiepyoung · Posted: Wed Dec 06, 2006 4:14 pm Post subject:

i agree - i'm in the same position.

i guess from the resellers perpective, the device is not faulty, just inherently crap.

mwfox · Posted: Wed Dec 06, 2006 6:23 pm Post subject:

I suppose really you have got to be reasonable and allow Tomtom time to come up with the new firmware as they say they are going to fix the problem.

linxeh · Occasional Visitor Joined: May 16, 2006 Posts: 6

TomTom also said you would get a free map update with my 700 (voucher included), but then failed to produce any such update before the voucher expired.

WRT RDS-TMC - when I'm in a very strong ClassicFM signal area the thing seems to work (at least some of the time) - the rest of the time it seems to spend some time on each channel until it decides it is no good then moves to the next. I'm not sure how well a firmware update will work if it is purely down to signal level Sad

hmandco · Occasional Visitor Joined: Apr 04, 2006 Posts: 4

What is the point of searching for and locking onto all the other channels anyway? Only classic FM carries the traffic data. As it stands if any other channel happens to be stronger than Classic FM then you get no info.

Andy_P · Posted: Thu Dec 07, 2006 11:47 am Post subject:

jamiepyoung · Posted: Thu Dec 07, 2006 11:54 am Post subject:

the most annoying thing about the tmc is that occaisionaly (twice in 2 months), it has worked brilliantly.

yesterday, on the way home from work, it picked up the signal almost immediately, held it for an hour, re-routed me around the hell called the M6.

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