Total death of i3

laurak · Occasional Visitor Joined: Apr 14, 2006 Posts: 2

Hoping someone could help me. I was trying to update my i3 software, and accidentally clicked on Abort whilst loading. My i3 died immediately - the PC doesn't recognise it as a USB device (it doesn't power from the PC anymore) and it won't even turn on when it's just the battery.

Is there a hard-reset I can do, or am I screwed? It's totally unresponsive to everything.

Thanks in advance.

Laura

matb · Frequent Visitor Joined: Mar 20, 2006 Posts: 258

make sure that the drivers are still installed on your pc then try connecting it again.
a hard reset is done by pressing the 3 buttons on the front all at the same time for a couple of seconds.
try also removing the sd card from the side and your batteries and let it stand for a while.
cant offer anything else. if no one else can offer anything different then return it from where you got it.

if it is a firmware upgrade you were doing then consider not doing so if 2.9 as it is unstable and garmin are working on the problems.

ride4smilesjonny · Posted: Fri Apr 14, 2006 9:57 pm Post subject: Re: Total death of i3

laurak · Occasional Visitor Joined: Apr 14, 2006 Posts: 2

Microwaving is tempting!

Sadly none of the reset options work. Seems a bit of a design fault if it doesn't have a default program loaded on the chip to run. I bought it via Maplin (online), so am imagining it might be a lengthy process while I post it back.

Annoying - thanks for everyone's help.

Laura

ride4smilesjonny · Posted: Sat Apr 15, 2006 8:43 pm Post subject:

could you not take it back to a store?
_________________
**********************************
Hi ho - Hi ho its off to Arran i go,
with my i3 and a cup of tea hi ho, hi ho
hi ho hi ho.....
**********************************
www.ride4smiles.co.uk

£3500 raised in two weeks! :-)

matb · Frequent Visitor Joined: Mar 20, 2006 Posts: 258

if you bought online then you will have been given an order/customer number.
i think the best way is, as said, take it into your nearest maplin store and quote the number.

ngwillym · Occasional Visitor Joined: Apr 21, 2006 Posts: 1

I too was updating the software over the Web when the network crashed.

All I was left with was the PC saying it couldn't recognise the device, and the i3 saying SYSTEM SOFTWARE MISSING.

I got around it by downloading the latest update and installing it manually (not using web update - from here http://www.garmin.com/support/collection.jsp?product=010-00434-00 - choose Unit software v2.9)).

Surprisingly it worked

good luck

Neil

walmac · Posted: Fri Apr 21, 2006 10:22 pm Post subject: Re: Total death of i3

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