Tomtom services so DIFFICULT

nich · Posted: Sat Oct 22, 2005 9:14 am Post subject:

after that you need to get your tomtom....... Edit the service account on your TT..... Keep your username the SAME...... Change the password to plus. on the Tom Tom NOT your account online.

Yes all done on the Tomtom web site.
cant find on my device where to edit my account?

chris_w · Posted: Sat Oct 22, 2005 8:33 pm Post subject:

it's under "Download extras" and it's "called "edit service account"
_________________
Thanks,

Chris

rf065 · Lifetime Member Joined: Oct 10, 2005 Posts: 80

I have had the same problems and e-mailed Tomtom who say the V600 is not supported.
I have connected through bluetooth and made handsfree calls on one occasion, but since then i cannot get the Tomtom to recognize the V600 at all. Although the phone does recognize the Tomtom, I cannot connect any more.

Russ

JohnJohnGo · Occasional Visitor Joined: Oct 25, 2005 Posts: 5

I am having the same problem. I have registered on the web site and put my product code in (although it seems this is only a storgae function ie somewhere to get the code if you forget it). I have followed the instructions on the Tom Tom and entered my email address and password (using "plus", the password to log onto the web site and the product code as the password) and still no joy. I have tried with both a Samsung D500 and a Nokia 6230 and I still get "Could not connect to service"

:x :x :x :x

nich · Posted: Sat Oct 29, 2005 8:38 pm Post subject:

sorry iv been away.
After clicking download extras all i get is To enable Tomtom services you need to have an account(which i have had for about a year now) ............ Do you want to continue? if i say yes it asks for email and password AGAIN and we go round in a circle.

nich
(i need another holiday)
other than this problem Tomtom behaved very well.

nich · Posted: Tue Nov 01, 2005 6:28 pm Post subject:

Hey guess what. I got a final answer from Tomtom today and.............................wait for it.....................................................................My motorola v600 is not supported by tomtom and the cant help me. Free trial not much good then!!!!!!! oh

.

nich · Posted: Wed Nov 02, 2005 12:20 pm Post subject:

Hi all.
I have just read on the Tomtom site that :-

In some cases it might be necessary to set up the connection manually. Consult our Support pages for instructions.

Does anyone know if this can be done an how?

Its for a Motorola V600 and go 700.
It seems a bit strange that Tomtom support the V620 and not the V600 they are very similar phones.
nichthewood

nich · Posted: Thu Nov 03, 2005 11:38 pm Post subject:

Finally got to the bottom of it. Although my phone works with Tomtom, it is only sat up for wap (oranges equivalent to the Internet) full gprs is not available with the Motorola V600. Thats why i cant connect to the plus services. well at least i understand it now.
PS
Have just bought the John Clease voice, what the hell, with what i paid for the 700, whats another £7

PPS
Tomtom said that the free trail was only for traffic, so i would have had to buy any voices anyway.
bye for now
nich the wood

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