activation code help please

big-al-13 · Occasional Visitor Joined: Sep 24, 2005 Posts: 8

hi

i have a ipaq hx4700 and have just purchased TomTom 5 with UK and Europe maps, i installed tomtom on to the ipaq then added the UK map and post codes, now the problem is i went onto ttcode filled in my product code then my device code and they gave me a activation code now when i start tomtom i get to the uk map wich needs activation i put in the code i got from tomtom and it says this is not the correct activation code for Great Britain

what did i do wrong????????

alix776 · Posted: Sun Sep 25, 2005 12:54 am Post subject:

sounds like you put the wrong device code in to tt code go back to ttcode and check te code is correct when you have it working youll need to update to the v5.1 fom the tomtom website as it contains a fix for the vga screen
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

big-al-13 · Occasional Visitor Joined: Sep 24, 2005 Posts: 8

HI

i wish it were that simple, i have checked and the codes i put in are the ones i got from tomtom

its something so simply it just cant go wrong but it has i am begining to think its a software bug

i have filled out there online support form but i thought someone here might be able to shed some light on it

HELP

alix776 · Posted: Sun Sep 25, 2005 1:23 am Post subject:

did you try the code ont the sleeve first
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

big-al-13 · Occasional Visitor Joined: Sep 24, 2005 Posts: 8

no

what do you mean on the sleeve first

how do i do that

mikealder · Posted: Sun Sep 25, 2005 10:44 am Post subject:

The registration number you need to use should be printed on a credit card size plastic card retained on the inside of the fromt cover - this all worked fine for me as I have just put UK on the PDA from the full European set. I just can't get the free traffic trial to work! - Mike

alix776 · Posted: Sun Sep 25, 2005 11:10 am Post subject:

mike for traffic you need to set the device again for tt traffic
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

mikealder · Posted: Sun Sep 25, 2005 11:13 am Post subject:

I've been try that Andy sugested trying to register with the device undocked and performing via GPRS which I have tried but that didn't work either - will try the phone call to TT in the morning - Mike

big-al-13 · Occasional Visitor Joined: Sep 24, 2005 Posts: 8

hi

i used the number on the credit card

could it be the wrong credit card for the software ???

as for automated activation the page it sends you to is not there so it wont work either

i emailed the shop from where i got it and they said this is not the first time they have had problems with tomtom activation wait 7 days then try again to activate it, cant see what difference this would make apart from then not getting hassle from me as i have asked either to get the software running or a refund

MarkHewitt · Posted: Mon Sep 26, 2005 1:50 pm Post subject:

big-al-13 · Occasional Visitor Joined: Sep 24, 2005 Posts: 8

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