New to Tom Tom, need help with some questions please.

ciderbloke · Occasional Visitor Joined: Jul 17, 2005 Posts: 9

Hi.

Bought my TT GO 500 this week and am a little unclear on a few things. Can anyone help me please? I found the Tom Tom website to be difficult to navigate and not very friendly when searching for what I think should be basic information. Sad

How and when I will need to update my maps? I assume that TomTom will issue a new SD card periodically but how will I know and how can I tell what map version I am currently running? Will I need a whole new card or will I download an update from the website? What's the cost?

How do I contact Tom Tom? Where do i go if I need to get the unit repaired?

I've read some frightening tales about faulty car leads delivering 12 plus volts instead of 5 and blowing the TT up. Is this just the older models? I have the clear 2 amp fuse in my lead. Should I call Tom Tom for a replacement? Will they issue a recall?

Sorry to bombard you all with so many questions, this is really day one of my life with a sat nav and any help you can give me with these questions will be very much appreciated.

Thanks

Oldboy

ciderbloke · Occasional Visitor Joined: Jul 17, 2005 Posts: 9

Thanks very much for the info.

So the yearly updates are a new SD card? What kind of price are they ballpark figure?

Sorry for all the questions. Little embarrasing but I'd have really hoped this kind of basic stuff would be covered by TT themselves but their website seems dedicated to selling me a John Cleese voice instead.

Great forum by the way, good to know there's a community for my new toy :D :D

Cheers

sgould · Frequent Visitor Joined: Oct 05, 2004 Posts: 1320

The "upgrade" link on the TomTom site will give you an idea of the cost of the new upgrade this year. But don't buy - you have these already!!
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