Has your TTN5 upgrade shipped yet?

realistic · Posted: Tue Jun 14, 2005 3:35 pm Post subject:

Well for info I received mine on Friday morning:- No email still showing
Confused

realistic · Posted: Tue Jun 14, 2005 3:37 pm Post subject:

Well for info I received mine on Friday morning:- No email still showing
6-2-2005 Authorised Warehouse

westentertainer · Posted: Tue Jun 14, 2005 4:21 pm Post subject:

5569xx still waiting ,disapointed about bad press on tt5 maybe have it by xmas

Scott · Posted: Tue Jun 14, 2005 8:38 pm Post subject:

5436xx. Ordered 1st June. Still "warehouse". Unbelievable.

Can I cancel online?

Lennart · Posted: Tue Jun 14, 2005 8:39 pm Post subject:

Well,

I ordered, 1 June 12:23 pm
Got order no: 5435xx

- Off on my vacation on Friday
- Reading in the Forum that people ordering after me got their order
- On my knees to support since April
- Rubbish answers from support
- Absolutely no indication that it will be received in time
- Although indicating 5 weeks delivery, first ordered, first delivered is unknown to TomTom
- Product announced in March, still not delivered June 14th

Will I remain as a TomTom customer after this experience?
Evil or Very Mad

tom9851 · Posted: Tue Jun 14, 2005 9:50 pm Post subject:

To all of you who are anxiously awaiting your TTN5 upgrade - perhaps this will make you feel better....

UPS have LOST mine!!!!

That's right... UPS have LOST it!

I came in from work last Thurs to find a card on the doormat from UPS advising me that they tried to deliver a package but no one was at home to sign for it. The card advised me that they would try and deliver it the next day - Friday. I stuck the card on my front door with my written permission for them to leave it in the porch. Came home from work on Friday to find the card untouched. Phoned UPS 8am Saturday morning and they were unable to offer an explanation as to why no delivery attempt was made on Friday. I asked them where the package was and was told it was in their Irlam (Manchester) warehouse. Since it's only a short drive from my home I thought I would cut out the middle man and pick up myself - no can do I was told - all undelivered packages are locked up until Monday. Monday came and went - card still stuck on door! Phoned them again this morning and they searched their Irlam warehouse and guess what - they can't find it!! They have advised me that there is little if any chance of them now being able to find it and that they will now instigate a formal search procedure which lasts 8 days - at the end of which I will receive some claim forms in the post to enable me to claim back the value of the goods.
Can you believe this crap! I now have to try and convince TomTom that I am not pulling a fast one and that UPS have really lost it. Just had my credit card statement and it's on there so I have now paid for goods that have either been lost or nicked!

Now doesn't that make you feel better!!!

Cheers

Tom
_________________
___________

IPAQ2210/ROM-1.10/LEXAR 32X 256MB SD/Kingston ElitePro 1GB CF
TTN3-V3.03/Wired GPS-V3.03/Globalsat BT-338

kenco · Posted: Tue Jun 14, 2005 10:31 pm Post subject:

Okay, I got my tracking number email, at last!

But, on checking my tracking details, I get this...

Date/Time Location Activity
14 Jun 2005
2:43 NOTTINGHAM, GB IMPORT SCAN
2:42 NOTTINGHAM, GB OUT FOR DELIVERY

13 Jun 2005
11:25 NOTTINGHAM, GB THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED;DELIVERY RESCHEDULED
9:04 NOTTINGHAM, GB THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED;DELIVERY RESCHEDULED
2:19 NOTTINGHAM, GB AS REQUESTED BY THE CUSTOMER, THE RECEIVER WILL PICKUP AT A UPS FACILITY WITHIN 5 BUSINESS DAYS;DELIVERY RESCHEDULED

10 Jun 2005
2:12 NOTTINGHAM, GB IMPORT SCAN
2:11 NOTTINGHAM, GB OUT FOR DELIVERY

9 Jun 2005
5:20 NOTTINGHAM, GB IMPORT SCAN
5:19 NOTTINGHAM, GB OUT FOR DELIVERY

8 Jun 2005
17:58 BARKING, GB IMPORT SCAN

7 Jun 2005
18:36 APELDOORN, NL ORIGIN SCAN
13:32 NL BILLING INFORMATION RECEIVED

What the bloomin'eck is the stuff on the 13th!!??! It's got me a little worried. It still says it's on it's way, but my parcel appears to be struggling to find it's way out of Nottingham, bless it.

Anyone else get this?

Nigaramus · Posted: Tue Jun 14, 2005 10:33 pm Post subject:

Had an E-mail today that my order had been shipped today. (Order No. 56XXXX)

revel · Occasional Visitor Joined: Jul 21, 2004 Posts: 26

I dont know what problems are causing your delays.
I orderd TT5 and received it 3 days later.

Scott · Posted: Wed Jun 15, 2005 12:16 pm Post subject:

On the plus side, the 14 days I've now been waiting has given me a chance to read all about it and cancel.

weelogic · Posted: Wed Jun 15, 2005 12:23 pm Post subject:

I ordered 1 June and am still waiting, long past being impatient now...

frank11 · Posted: Wed Jun 15, 2005 2:34 pm Post subject:

order No 5436**
Just now changed from

Authorised Warehouse
to
Authorised

so maybe they are thinking of shipping it now

Frank

Scott · Posted: Wed Jun 15, 2005 2:40 pm Post subject:

Of course, two hours after cancelling I get an email to say it's been shipped!

frank11 · Posted: Wed Jun 15, 2005 2:54 pm Post subject:

Order No 5436**
1st June 12:50

Just got email to say it has been shipped
about time

Frank

icehot · Occasional Visitor Joined: Jun 02, 2005 Posts: 6

Order number: 5503xx
Order time: 6-2-2005 (at approx. 11am)

Still waiting for mine, having to rely on a downloaded copy for now until i get it through (and yes that is legal - incase people decide to flame me for it - as i've paid my money, which means I own a license to run the software, not the specific CD they're sending me)...

Still looking forward to recieving the full thing though!

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