| Author |
Message |
 Topic: My TomTom Go blew up |
mcgroa
Replies: 32
Views: 13544
|
 Forum: TomTom Portable Navigation Devices Posted: Fri Sep 23, 2005 11:36 pm Subject: FINALLY I GOT A REPLACEMENT |
| After 9 separate attempts to get back thru to customer service (each involving the cut out - "we're to busy, call back later", with no option to wait), I amazingly finally got a call back from TT. The ... |
| Topic: My TomTom Go blew up |
mcgroa
Replies: 32
Views: 13544
|
Forum: TomTom Portable Navigation Devices Posted: Mon Sep 05, 2005 1:42 pm Subject: My TomTom Go blew up |
finally got through to customer service.....and their computers were down.
called me back to ask for more info...and only left the standard number
which is now permanent ... |
| Topic: My TomTom Go blew up |
mcgroa
Replies: 32
Views: 13544
|
Forum: TomTom Portable Navigation Devices Posted: Fri Sep 02, 2005 10:52 am Subject: My TomTom Go blew up |
update is not good for me - getting well p'd off with their cust service.
2nd Sept and still no replacement tom tom.
after being asked for 50Eur to cover repair, I had to raise a "question" on their ... |
| Topic: TomTom Go 300 works for me in France and how |
mcgroa
Replies: 3
Views: 1545
|
Forum: TomTom Portable Navigation Devices Posted: Thu Jul 28, 2005 12:20 am Subject: TomTom Go 300 works for me in France and how |
| i would wholeheartedly agree. i took mine to france and it did a superb job of navigating to south brittany. all it took was 20 quid for a bigger memory card and then putting the major roads of europe ... |
| Topic: My TomTom Go blew up |
mcgroa
Replies: 32
Views: 13544
|
Forum: TomTom Portable Navigation Devices Posted: Tue Jul 19, 2005 11:40 pm Subject: My TomTom Go blew up |
interesting further development from my expansys experience.
they contacted tomtom re cost of getting an out of warranty repair done and got a quote of 175 EUR plus TBD shipping costs......
i'm ... |
| Topic: My TomTom Go blew up |
mcgroa
Replies: 32
Views: 13544
|
Forum: TomTom Portable Navigation Devices Posted: Mon Jul 18, 2005 1:02 pm Subject: My TomTom Go blew up |
Some progress - Tom Tom agreed to take it back and have given me RMA. Should get a new one in 10 days. :D
5 mins on phone with them and no questions. |
| Topic: My TomTom Go blew up |
mcgroa
Replies: 32
Views: 13544
|
Forum: TomTom Portable Navigation Devices Posted: Mon Jul 18, 2005 12:29 pm Subject: My TomTom Go blew up |
ha - so here's great customer service from expansys
expansys response - item was shipped on 6th July 04. You are reporting it on 18th July 05 so therefore its out of warranty and you have to contac ... |
| Topic: My TomTom Go blew up |
mcgroa
Replies: 32
Views: 13544
|
Forum: TomTom Portable Navigation Devices Posted: Sun Jul 17, 2005 1:52 pm Subject: My TomTom Go blew up |
Thx for that - was expansys who've been pretty helpful before. Will post back how I get on.....
By rights (according to CAB) I can reasonably expect it to last longer than 1 year and expect them to s ... |
| Topic: My TomTom Go blew up |
mcgroa
Replies: 32
Views: 13544
|
Forum: TomTom Portable Navigation Devices Posted: Sun Jul 17, 2005 10:48 am Subject: My TomTom Go blew up |
Just wondered if I'm alone.
Have one of orignal TTGs - got it first week it came out. Its been great until it died whilst on holiday in France last week. I plugged it into the car charger and it we ... |
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