| Author |
Message |
 Topic: Repair problem |
Ian1956
Replies: 4
Views: 3263
|
 Forum: TomTom Portable Navigation Devices Posted: Mon Aug 29, 2011 8:01 pm Subject: Update |
| Just to say that following an intervention from Mark, a more senior person, at Customer Services, TomTom agreed to repair the Go940 without charge. It couldn't be repaired and a replacement 940 has no ... |
| Topic: Repair problem |
Ian1956
Replies: 4
Views: 3263
|
Forum: TomTom Portable Navigation Devices Posted: Thu Jul 21, 2011 8:59 pm Subject: Repair problem |
| After listening to music on their service line for half an hour, I finally spoek to a sympathetic guy, who confirmed that when TomTom supply under warranty a new unit to replace a faulty one, that thi ... |
| Topic: Repair problem |
Ian1956
Replies: 4
Views: 3263
|
Forum: TomTom Portable Navigation Devices Posted: Tue Jul 19, 2011 2:19 pm Subject: Repair problem |
Quick query.
Had a Go940 which died within its 12 months warranty last October and was replaced by TomTom (eventually) with a new unit. This one too has died after months. TomTom say that this new ... |
| Topic: No live services (on 940) |
Ian1956
Replies: 10
Views: 2788
|
Forum: TomTom Portable Navigation Devices Posted: Tue Aug 10, 2010 8:57 am Subject: Thank you |
| I have managed to get a backup working and am reunited with my LIVE services. So thank you for all your suggestions. I did approach TomTom about all the lost time (for which I had been paying them a s ... |
| Topic: No live services (on 940) |
Ian1956
Replies: 10
Views: 2788
|
Forum: TomTom Portable Navigation Devices Posted: Sat Aug 07, 2010 6:11 pm Subject: No live services (on 940) |
| A week later and all that I've had from TomTom was a detailed ("cut-and-paste" set of instructions to do the same as they'd told me earlier. Dis so again... no result. Off to/around Cornwall at the en ... |
| Topic: No live services (on 940) |
Ian1956
Replies: 10
Views: 2788
|
Forum: TomTom Portable Navigation Devices Posted: Sat Jul 31, 2010 7:59 am Subject: No live services (on 940) |
Have prodded TomTom, and they have now asked for network information (SIM ID and IMEI).
Ian |
| Topic: No live services (on 940) |
Ian1956
Replies: 10
Views: 2788
|
Forum: TomTom Portable Navigation Devices Posted: Fri Jul 30, 2010 2:40 pm Subject: No live services (on 940) |
| Thanks for the ideas. They are broadly what TomTom suggested. I am running version 8.371 as suggested here. I went back to it from 9.054 when that gave the error code 1008, but the inability to access ... |
| Topic: No live services (on 940) |
Ian1956
Replies: 10
Views: 2788
|
Forum: TomTom Portable Navigation Devices Posted: Thu Jul 29, 2010 8:52 pm Subject: No live services (on 940) |
Can anybody please help with a problem that I’ve experienced for the last ten days or so with my Go 940?
I had difficulty upgrading my map of Western Europe while taking up TomTom’s latest map upgr ... |
| |
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