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thefella
Occasional Visitor
Joined: Dec 03, 2006
Posts: 41
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 Posted: Sat Apr 16, 2011 11:32 pm Post subject: 1490tv map freezing |
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| My 1490tv map keeps freezing, happens more whilst on a route, were I have to back out of the frozen map and then go back into the map and then it's works ok for a while then freezes again. Software is upto date. Any pointers? |
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SQUARE2024
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Joined: Oct 02, 2005
Posts: 164
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| Posted: Wed Apr 20, 2011 2:52 pm Post subject: |
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Not a problem I,ve encountered with mine,could be your unit
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Square2024
TomTom 520
Christmas Draw 2010 Grand Final Winner Garmin Nuvi 1490TV |
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thefella
Occasional Visitor
Joined: Dec 03, 2006
Posts: 41
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| Posted: Wed Apr 20, 2011 11:10 pm Post subject: |
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| Cheers 2024 for your reply! I have a free map update to take before May so hopefully that will sort it out! |
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Coaster2
Lifetime Member
Joined: Mar 11, 2006
Posts: 113
Location: Nottingham
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| Posted: Tue Jan 24, 2012 2:23 pm Post subject: |
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I get this problem on a regular basis on my 1490T. I've followed Garmin's instructions on how to cure it and it doesn't. I'm up to date on the software but it makes no difference.
A friend, who also has the 1490T, has the same problem. |
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Coaster2
Lifetime Member
Joined: Mar 11, 2006
Posts: 113
Location: Nottingham
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| Posted: Thu Feb 09, 2012 10:35 am Post subject: |
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| I've updated the map and it still freezes. |
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sussamb
Pocket GPS Verifier
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Joined: Mar 18, 2011
Posts: 4456
Location: West Sussex
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| Posted: Thu Feb 09, 2012 1:17 pm Post subject: |
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| This is the sort of thing that is often cured with a hard reset. Note that will delete your favourites so back up current.gpx first |
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Coaster2
Lifetime Member
Joined: Mar 11, 2006
Posts: 113
Location: Nottingham
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| Posted: Thu Feb 09, 2012 1:29 pm Post subject: |
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| sussamb wrote: | | This is the sort of thing that is often cured with a hard reset. Note that will delete your favourites so back up current.gpx first |
Thanks but I did try that. It made no difference. |
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sussamb
Pocket GPS Verifier
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Joined: Mar 18, 2011
Posts: 4456
Location: West Sussex
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| Posted: Thu Feb 09, 2012 4:28 pm Post subject: |
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Is it still under warranty? If so that is possibly your next step  |
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Coaster2
Lifetime Member
Joined: Mar 11, 2006
Posts: 113
Location: Nottingham
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| Posted: Thu Feb 09, 2012 5:16 pm Post subject: |
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| No mate, it's about 2 years old. Great piece of kit when it's not frozen. I have emailed Garmin to see if they have anything to say about it. If past experience is anything to go buy I won't hold my breath. Such a shame that a great piece of kit has such a crap service. |
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sussamb
Pocket GPS Verifier
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Joined: Mar 18, 2011
Posts: 4456
Location: West Sussex
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| Posted: Thu Feb 09, 2012 5:20 pm Post subject: |
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| Not sure what is best next then, never seen that happen on mine, might be worth another call to Garmin Customer Support? |
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Coaster2
Lifetime Member
Joined: Mar 11, 2006
Posts: 113
Location: Nottingham
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| Posted: Thu Feb 09, 2012 6:58 pm Post subject: |
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| Yes I'll try them again. |
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Coaster2
Lifetime Member
Joined: Mar 11, 2006
Posts: 113
Location: Nottingham
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| Posted: Thu Feb 09, 2012 7:02 pm Post subject: |
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| Just got a reply. They want £63.34. I don't think so. I think I'll buy a TomTom. |
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Kremmen
Pocket GPS Verifier
Joined: Mar 03, 2006
Posts: 7043
Location: Reading
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| Posted: Fri Feb 10, 2012 7:17 am Post subject: |
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One last thing to check, just guessing though, plug it into your PC and see how much free space there is on the unit.
Just wondering if it needs a bit of slack to perform ?
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avdl1999
Regular Visitor
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Joined: May 16, 2009
Posts: 82
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| Posted: Fri Feb 10, 2012 7:50 pm Post subject: |
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| Coaster2 wrote: | | Just got a reply. They want £63.34. I don't think so. I think I'll buy a TomTom. |
£63.34 for what? Repair or Replacement?
I'm sure you're aware that you won't get a TomTom with the same functionality for that price?
Just to add my first Garmin 1490 had a freezing and stuttering issue. I moaned and got it replaced by Halfords. Bit different though cos mine was still in warranty.
The second one is much better and with Kremmen's help and advice it's the donkeys wotsits! 
Think long and hard before buying a TT mate, especially the newer GO/VIA range. I highly recommend the earlier ones but like I say, you won't get one for £64. |
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sussamb
Pocket GPS Verifier
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Joined: Mar 18, 2011
Posts: 4456
Location: West Sussex
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| Posted: Sat Feb 11, 2012 9:47 am Post subject: |
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Good advice, Garmin's 13xx and 14xx series with the latest software are very stable and very capable GPS, I wouldn't swap my 1490 for any of the newer Garmins or TTs  |
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