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unable to see tom tom in my computer as a device?

 
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newuser55
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Joined: Jun 12, 2005
Posts: 22

PostPosted: Fri Jan 20, 2012 8:29 pm    Post subject: unable to see tom tom in my computer as a device? Reply with quote

Hi I was going to update the speed camera data base, but when I click on my computer, I can not see TT as a device even thought it is connected to the computer.
I have had no issues with seeing TT before.
As I had problems earlier in the week connecting TT to my computer I uninstalled my TT & reset the device its self & also changed my browser from IE9 to Chrome.
Could anyone help?
Thanks
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Fri Jan 20, 2012 8:48 pm    Post subject: Reply with quote

If it is a model with Navcore 10.X which requires MyTomTom then the model will NOT appear as a removable drive on your computer as earlier models did.

It will appear in Network connections.
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David
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newuser55
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Joined: Jun 12, 2005
Posts: 22

PostPosted: Fri Jan 20, 2012 9:03 pm    Post subject: Reply with quote

Thanks David, but I have been able to see it many times before in my computer before this week.
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Fri Jan 20, 2012 9:31 pm    Post subject: Reply with quote

Try the USB cable in a different port
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newuser55
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PostPosted: Sat Jan 21, 2012 2:26 pm    Post subject: Reply with quote

Hi, I have tried in all 3 USB ports & still nothing.
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dhn
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PostPosted: Sat Jan 21, 2012 3:32 pm    Post subject: Reply with quote

What model do you have?
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David
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peasemore
Lifetime Member


Joined: Aug 03, 2007
Posts: 379
Location: Berkshire

PostPosted: Sat Jan 21, 2012 6:19 pm    Post subject: PC doesn't see Reply with quote

My XP Laptop doesn't see the SD Card, but sees the HD strangely.

I gave up trying to fix, as my other laptops running Vista have no problem at all. Question
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Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.
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newuser55
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Posts: 22

PostPosted: Sat Jan 21, 2012 6:45 pm    Post subject: Reply with quote

Hi Its a Go live 1000.
I have tried it on my Windows 7 lap top & on my xp PC & it doesn't show on either.
I have updated the speed camera's using the community content ok, but I was convinced I could see the TT before on my computer.
Perhaps I was having a senior moment?
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dhn
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PostPosted: Sat Jan 21, 2012 9:05 pm    Post subject: Reply with quote

Think you were. That model simply does not show as an external removable drive.
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David
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