Last ever map update ?

Tommy3090 · Posted: Sun Sep 11, 2011 10:31 pm Post subject: Last ever map update ?

Just received an email from TT that my map updates are ending!

I guess that this means the map I downloaded last week was my last map. As they always send their emails late.

Suppose it had to come to an end at some point.

Just hope they don't stop my traffic service, as this would then give me no reason to stay with TT, unless they release an Android version.
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HTC Desire S - Vodafone
Android 4.0.4
TT Ver 1.0 (1072278)
Western Europe map version v895.4453
PGPSW Camera Alert

Calomax · Posted: Mon Sep 12, 2011 1:40 pm Post subject: Re: Last ever map update ?

Andy_P · Posted: Mon Sep 12, 2011 3:37 pm Post subject:

Do you mean MAPSHARE updates, or a SUBSCRIPTION for complete new maps?

If it's Mapshare, what map version do you have? Interesting to see if the time limit is based on the age of the device or the age of the map.
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"Settling in nicely" ;-)

Oldboy · Posted: Mon Sep 12, 2011 5:25 pm Post subject:

Tommy3090 · Posted: Mon Sep 12, 2011 8:20 pm Post subject: Re: Last ever map update ?

Andy_P · Posted: Tue Sep 13, 2011 5:00 pm Post subject:

I think you'll find it's just a badly worded email.

AFAIK, the map subscription service will still be available to you, if you go to buy it.

I helped a friend update the maps on a Go300 and Go700 recently, and we were still offered an update subscription (in fact we couldn't make it go away so we could just buy ONE map!)

I also think it generates too much revenue for TomTom, for them to consider stopping it!
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Tommy3090 · Posted: Tue Sep 13, 2011 10:34 pm Post subject:

Cerberusthedog · Occasional Visitor Joined: Nov 17, 2007 Posts: 1

I have just had the same email, i purchased new map and had 18 months updates for the price of 12. so i think it will be a new map offer in 3 months. Shocked

Tommy3090 · Posted: Tue Sep 27, 2011 9:29 pm Post subject:

Got my renewal email after all Embarassed

But I don't think I will renew after all, changing my phone soon, getting an Android.

So I'll either be getting TT for Android, if they EVER release it, or it's bye bye TT
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HTC Desire S - Vodafone
Android 4.0.4
TT Ver 1.0 (1072278)
Western Europe map version v895.4453
PGPSW Camera Alert

greenpadman · Occasional Visitor Joined: Dec 23, 2006 Posts: 9

Tomtom map update services is one big tomtom can, I have used the service about
Three times, tomtom Say you get 4 maps in 12 months one map ever 3 months
This a load of bull you may get a map after 3 months then next one will not
Come out for 6 months
So you cannot get 4 maps the best I ever had is 3 maps in 12 months
I have had tomtom email my after 6 months to till me I need to renew
The 1st time I used the map up date service I got 3 maps out 4 in 12 months
The 2nd time I got 2 maps out of 4 in 12 months
The 3th time I got 2 maps out of 12 months

dhn · Posted: Wed Dec 28, 2011 4:59 pm Post subject:

Strange.....

I also have the update subscription for my 720 and get a new map every 3 months (give or take a day here and there) so I do wind up with four updates over the course of 12 calendar months.
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David

falkirk81 · Posted: Wed Dec 28, 2011 5:21 pm Post subject:

Anita · Posted: Wed Dec 28, 2011 5:29 pm Post subject:

Me three; four maps a year for the last three years. Very Happy

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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21

Andy_P · Posted: Wed Dec 28, 2011 8:05 pm Post subject:

Yup... sorry greenpadman, but whatever your problems may have been, a lack of maps isn't it!

Here are the approximate dates of the last 7 releases:

v850 maps released 27th June 2010
v855 maps released 31st August 2010
v860 maps released 17th Nov 2010
v865 maps released 15th March 2011
v870 maps released 17th May 2011
v875 maps released 16th August 2011
v880 maps released 15th November 2011

So as you can see there HAVE been 4 new maps per year and the current ones are v880.

If you have a map subscription and you weren't offered them at the right times, you need to ring customer services and get them to check your account.
you an say a lot of things about TomTom, but this ISN'T a con (or even a can!)
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Calomax · Posted: Wed Dec 28, 2011 8:54 pm Post subject:

As I understood it, you pay for four updates, not necessarily in a year, but mine have always come at about 3 monthly intervals.

However, I have usually connected to Home and looked for an update, which usually is there. TT's email telling me it's available usually comes some time later.
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