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ONE XL Appears to be screwed .. was trying to update

 
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taid
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Joined: Jul 26, 2009
Posts: 31

PostPosted: Tue Apr 12, 2011 8:21 pm    Post subject: ONE XL Appears to be screwed .. was trying to update Reply with quote

Started TOMTOM home to update my One XL .. it said new program was available and didn't allow me the option of not doing it ..

but it fell down on the Luxembourg Flag (I don't have Europe, anyway) and it won't do any other update (map corrections etc ..)

is there a fix ..

went on the TOMtom forum but it won't let me start a thread even though I am registered ..

not an appy bunny Grrrr
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JimmyTheHand
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Joined: Apr 16, 2005
Posts: 386

PostPosted: Tue Apr 12, 2011 8:44 pm    Post subject: Reply with quote

do you have a backup (one done with explorer) ?

Try a reset - I think hold power button for about 20 seconds until the drum roll
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taid
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Joined: Jul 26, 2009
Posts: 31

PostPosted: Tue Apr 12, 2011 9:04 pm    Post subject: Reply with quote

JimmyTheHand wrote:
do you have a backup (one done with explorer) ?



oops no .....

after several attempts, powered everything off, changed my socks, and powered on again .. explorer said it had found something wrong, so I let it look at it .. seemed to fix something .. tried update again and it worked

and it's working now ..

sorry to have put up a hare
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Antoeknee
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Joined: Jul 29, 2005
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PostPosted: Tue Apr 12, 2011 10:11 pm    Post subject: Reply with quote

Presume you're now going to do a full backup?

Worth doing before any update.
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taid
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Joined: Jul 26, 2009
Posts: 31

PostPosted: Wed Apr 13, 2011 3:48 pm    Post subject: Reply with quote

Antoeknee wrote:
Presume you're now going to do a full backup?

Worth doing before any update.


I reckon so .. must find out how to ...



Now another problem ..

since the update my selected POIs groups no longer show up on the map ..

any ideas? anyone?
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
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PostPosted: Wed Apr 13, 2011 5:45 pm    Post subject: Reply with quote

How to backup - simple with Windows Explorer. Connect to computer and fire up Explorer - you must have done this already once if you saw Explorer checking.

Create a new folder/directory on your PC's hard disk - give it a meaningful location and a name - e.g. TTBackup 2011-04-13.

Copy and paste the entire contents of the TT into it. Job done.

If you do an update on 20th April, create another new folder/directory TTBackup 2011-04-20. Copy and paste again. Do it every time.

POIs not showing - looks like you lost your settings and without a backup all you can do is make them show up again - Change Settings, Manage POIs. Or if you Browse Map, Options, Points of Interest, then bottom left tap POI and tick them.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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taid
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Joined: Jul 26, 2009
Posts: 31

PostPosted: Wed Apr 13, 2011 5:51 pm    Post subject: Reply with quote

DennisN wrote:
How to backup - simple with Windows Explorer. Connect to computer and fire up Explorer - you must have done this already once if you saw Explorer checking.

Create a new folder/directory on your PC's hard disk - give it a meaningful location and a name - e.g. TTBackup 2011-04-13.

Copy and paste the entire contents of the TT into it. Job done.

If you do an update on 20th April, create another new folder/directory TTBackup 2011-04-20. Copy and paste again. Do it every time.

POIs not showing - looks like you lost your settings and without a backup all you can do is make them show up again - Change Settings, Manage POIs. Or if you Browse Map, Options, Points of Interest, then bottom left tap POI and tick them.


Right .. thanks for that ..

will get into backup ..

POIs

they were ticked to show on map, but browse map options box wasn't ticked ..

there's no substitute for knowing what you're doing

ta.
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Antoeknee
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Joined: Jul 29, 2005
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PostPosted: Thu Apr 14, 2011 11:58 am    Post subject: Reply with quote

Please see info here

http://www.pocketgpsworld.com//modules.php?name=Forums&file=viewtopic&p=280501#280501

Or your backup may be incomplete
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Thu Apr 14, 2011 4:17 pm    Post subject: Reply with quote

Has anyone EVER seen a hidden file or folder on a TomTom? (other than something spurious put on there by your own PC or Mac)

I maintain there aren't any.
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Thu Apr 14, 2011 4:50 pm    Post subject: Reply with quote

Andy, over at TTF, I do remember a poster from some time ago who mentioned that somehow some file (I don't remember what is was) on his unit did indeed become hidden till he changed the attribute on it.

He never knew how it became hidden in the first place...

But I think that's the only time I've come across that
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Thu Apr 14, 2011 5:05 pm    Post subject: Reply with quote

The demo mp3 tracks and audio book files on the x20/ x30 models were certainly hidden when the devices were released, not too sure about anything else though - Mike
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Thu Apr 14, 2011 5:31 pm    Post subject: Reply with quote

BINGO!!

That was it, Mike. The poster wanted to know how to dump the demo.mp3 file and, for the longest time, couldn't find it. It was indeed hidden.

Thank heavens I have people around who can remember back earlier than breakfast today! Wink
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David
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
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Location: Keynsham

PostPosted: Thu Apr 14, 2011 5:39 pm    Post subject: Reply with quote

dhn wrote:
Thank heavens I have people around who can remember back earlier than breakfast today! Wink

Well, I can remember back to your breakfast time, but ours is asking too much of my dimension. Confused
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Thu Apr 14, 2011 6:46 pm    Post subject: Reply with quote

I stand corrected Embarassed
(No important stuff though)

You can all stand down now.... until the next time I make the same pronouncement! Rolling Eyes Laughing
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