| View previous topic :: View next topic |
| Author |
Message |
Mally1957
Lifetime Member
Joined: Sep 10, 2006
Posts: 146
Location: London
|
 Posted: Mon Feb 08, 2010 7:53 pm Post subject: Problems After Factory Reset |
 |
|
I have problems after Tomtom support told me to do a factory reset to try and solve the problem of no HD traffic that many seem to be experiencing.
I now get an error message appear after I plan a route that appears on a red background at the top right of the map view which says unable to store map settings : file access error although the route plans, stores and works OK.
It has also stopped tripmaster working I now get the continuous screen refresh and the screen capture utility no longer works.
Tomtom advised me to use the clear flash tool and do a disc check which I have done but the problems are still there.
Any suggestions would be welcome before I do a full windows backup
_________________
Malcolm
A now retired Tomtom 940 v9.541.3145439.1 OS:1493118, GPS v1.20 Boot 5.5120, West Europe Map v1025.9386 |
|
| Back to top |
|
 |
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Mon Feb 08, 2010 8:02 pm Post subject: |
|
|
You mean this one?
Normally that's caused by using a version of the MapSettings.cfg file (in your map's folder) that is incompatible with the version of software you're using. Did you try to put one back to get your favourites working again?
Try deleting that file and letting the system create a fresh one when it next switches on.
Another possible reason for getting that message is if the write protect tab has accidently got slid over on the SD card |
|
| Back to top |
|
|
Mally1957
Lifetime Member
Joined: Sep 10, 2006
Posts: 146
Location: London
|
| Posted: Mon Feb 08, 2010 8:14 pm Post subject: |
|
|
| Quote: | | Try deleting that file and letting the system create a fresh one when it next switches on. |
Andy yes thats the one thanks for your quick reply at the moment I have tomtom on charge so I will try your suggestion later.
There will be no problem with the write protect tab as I have a 940.
I am thinking I will need to reinstall tripmaster to cure that problem, I have tried reinstalling the screen folder with a new capture file within it but that did not work
_________________
Malcolm
A now retired Tomtom 940 v9.541.3145439.1 OS:1493118, GPS v1.20 Boot 5.5120, West Europe Map v1025.9386 |
|
| Back to top |
|
|
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Mon Feb 08, 2010 8:27 pm Post subject: Re: Problems After Factory Reset |
|
|
| Mally1957 wrote: |
There will be no problem with the write protect tab as I have a 940. |
Oops! Not that then!
| Mally1957 wrote: |
Any suggestions would be welcome before I do a full windows backup |
Do you mean you have a previously-done backup that you could restore?
If so, I'd try it straight away as it's obvious the Factory Reset didn't help.
Next thing to try is a fresh software install, by deleting all the files on the machine that are NOT in folders (leave the folders alone) and then connecting to Home to force a new software download. |
|
| Back to top |
|
|
|
![]() Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
| Back to top |
|
|
|
Forum FAQ
Search
Usergroups
Profile
Log in for private messages
Log in
