New Mac user help required

Budweiser · Occasional Visitor Joined: Mar 16, 2006 Posts: 4

ok all signed up and downloaded DB but am really getting in a muddle with Stuffit etc. any phone support available or other help. I am a computer nummpy Embarassed

PaulB2005 · Posted: Fri Sep 04, 2009 1:20 pm Post subject:

Moved from Membership Sign Up Problems.

Why not just post more details of the problem here or do a search for Stuffit to see if the problem has come up before?

I believe you have to drag and drop the download on the Stuffit icon rather than the normal way.

You can also raise a Ticket here however the Forums are generally faster.

Budweiser · Occasional Visitor Joined: Mar 16, 2006 Posts: 4

Don't think it's a problem more like I haven't a clue what I am doing Embarassed

Post a ticket - Whats that?

Thanks for the reply.

PaulB2005 · Posted: Fri Sep 04, 2009 1:34 pm Post subject:

OK First things first.

1) Tell us what Sat Nav you are using. Without that we can't give you instructions.

2) Tell us what you have done so far and where it goes wrong for you.

Raising a Ticket gives you a more 1 on 1 approach to Support but the Forum is quicker and I'll bet the problem has already been covered here many times before.

Budweiser · Occasional Visitor Joined: Mar 16, 2006 Posts: 4

Zumo 550. Downloaded

[Direct link to Download removed - PaulB2005] which is now in my Downloads box. I t states 'operation could not be completed. Safari error Domain error 0 Also downloaded Suffit Expander. If I right click on the downloaded file (speed cameras) it suggests opening file in Stuffit which I have done but nothing seems to happen??

Note: Each download is individually watermarked to help combat piracy. By posting a direct link to the download you risk your own subscription. PaulB2005

Darren · Posted: Fri Sep 04, 2009 2:19 pm Post subject:

You've now got a ticket open and this thread, so lets keep it in the forum here so all can benefit.

You will appreciate that we're not here to teach you computing but we'll do our best to get you going.

When you locate the downloaded file, right-clik and select 'Open With - Stuffit'

This should then create a folder in your Downloads folder with the same name as the downloaded .zip file but now with the contents uncompressed.

Let us know if you get that far?
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Darren Griffin

Andy_P · Posted: Fri Sep 04, 2009 4:00 pm Post subject:

Darren · Posted: Fri Sep 04, 2009 4:08 pm Post subject:

You can drag'n'drop or you can do it as suggest, both work.

However I no longer use Stuffit,. It was once the deFacto choice but it's become buggy and unpopular. Personally I use the free Unarchiver.app' which has a small footprint and does the job.

http://wakaba.c3.cx/s/apps/
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Darren Griffin

Andy_P · Posted: Fri Sep 04, 2009 5:38 pm Post subject:

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