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After initialy denying there was a problem with their activation server, I have just received the following from TomTom...
Quote:
Response - 02/07/2004 03.42 PM
Dear Mr knowles,
Thank you for your email.
We are unable to explain why the software when first sctivated resulted in a different device code. This does happen in approximately 1% of all activations.
We are, however, unable to remove any information from our activation server.
Should you ever need to install the software on a new PDA please add a thread to this email.
Please rest assured that this will never affect you from receiving another activation code from us in the future hope to have answered your question to your satisfaction.
We hope to have answered your question to your satisfaction.
With best regards,
TomTom
This email came from a particular guy @ TomTom that I have also spoken to on the phone. He is the only one I have ever had any sensible responses and positive actions from. If your listening Neil, many thanks.
It's just a shame that their support is a lottery.
Joined: Mar 11, 2004 Posts: 1199 Location: Park Gate
Posted: Sat Jul 03, 2004 5:56 am Post subject:
Glenn,
Having up-graded from a XDA to XDA II on thursday, I installed TT v3 as a new installation from the upgrade CD without any problems. Allowed TT3 to activate itself via the net.
According to Tomtom support their product can be transfered to another/new device.
Your product code can be used to activate TomTom Navigator on a second device. This is, however, ONLY possible 7 days after the first activation.
Once you have activated the software on the second device you will need to wait 6 months until the product code can be used again, on a third device.
From then onwards your product code can be used on a new device every 6 months _________________ Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8
Posted: Today Post subject: Pocket GPS Advertising
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