Repairs to Tom-Tom Classic

Fibre · Posted: Fri Oct 24, 2008 4:31 pm Post subject: Repairs to Tom-Tom Classic

I have a very good and faithful Tom-Tom Clasic..I feel that I have done all the right things --over the years upgraded maps - and firmware --sent and had a new battery which works well..

BUT -- it now seems to have gone a little pear shape since the last download of firmware and the latest update of Tom-Tom Home..

I suppose that I did too much.. and being 70 don't know too much about these things
Firm ware - software - and new map upgrade to WE 1GB all in one go - no wonder it didn't like it !!

Now it will not connect correctly to my computer at all and if it does it starts wanting to know if I want to speak in Chech or Dutch etc..

when I disconnect it from the computer -- it hangs and needs "the paper clip" and resetting up..

I have NO idea what to do with it..

My question is --- can I send it to someone to sort out for me.. etc
Like when the battery failed and a new one was fitted -- great service..

The other sad thing is that I paid for a new upgrade of the map -- whit updates for the next year -- but as I can't connect -- that seems to have gone
It needs a good looking at by someone who knows..
HELP please

Maurice
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Tom59 · Posted: Wed Nov 05, 2008 5:59 am Post subject:

Hello Maurice, I don't know what your TomTom needs to get it going again. It may be that the time has come for it to retire!
I have had a look on Google and found this Sat Nav Repair Centre.
It may be worth giving them a ring and see what they say.
Sorry that I can't be of more help.
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Darren · Posted: Wed Nov 05, 2008 8:47 am Post subject:

We would highly recommend Sat-Nav Shop.

They're good guys, know the devices inside and out and will give you a no-obligation quote. Many have used them from here and all have had great reports.
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Darren Griffin

M8TJT · Posted: Wed Nov 05, 2008 9:47 am Post subject:

Darren · Posted: Wed Nov 05, 2008 9:50 am Post subject:

Fibre · Posted: Thu Nov 06, 2008 7:46 pm Post subject:

As I said previously my tom seems to be working OK when it has been reset - after coming off the computers Tom-tom Home ---

so when I down loaded the speed cams this month I put them in a file on my desk top and went back to the Old method -- before tom-tom home of using a card reader to cut and past the updates to the SD card maps..

Great no problems --
However when the computer "saw" the card reader and the SD card it immediately opened Tom-tom home...

OK so I logged in and had a look around [inside tom-tom home] and even was able to down load map updates.. and copied the speed cams across via windows explorer --

I was a little apprehensive when I put the card back into my Tom -- but after a few seconds -- it fired up happy and normal...

so is it the firmware on my tom interreacting with the program on the computer -- that makes it "go funny" when plugging in my Tom direct to the computer -- or what ??
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Oldboy · Posted: Fri Nov 07, 2008 7:48 am Post subject:

Fibre · Posted: Wed Mar 18, 2009 12:06 pm Post subject:

I think my classic has gone slightly "t*ts up" -- I have finally got it working - stand alone with the original SD 128MB card in...
But it will not recognise the 4GB card at all now .

All the Maps and info are still on there..

I am completely lost now -- and would like to send it away to someone who can "fix it!" [what ever happened to Jim]

any one know of such a person..

I had a new battery fitted a couple of years ago by The Sat Nav man of Sheffield I think -- but
a] I have lost his address
and
b] I don't know if he will do this

any Ideas

Maurice
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Darren · Posted: Wed Mar 18, 2009 12:09 pm Post subject:

Oldboy · Posted: Wed Mar 18, 2009 2:42 pm Post subject:

I thought the original could only recognise up to a 2GB Card. Rolling Eyes

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Andy_P · Posted: Wed Mar 18, 2009 3:24 pm Post subject:

Agreed.
Either 2GB max or possibly they could manage the non-SDHC 4GB cards, but they were always a bit "on the edge"...

Fibre · Posted: Thu Mar 19, 2009 6:23 pm Post subject:

The 4GB card has worked well for at least three years and prior to that a 2GB card...
-- we updated because we wanted the larger maps all on one card and Tom has taken us all around Europe - faultlessly.. Very Happy

-- we have had no problems at all with the card. Smile

.

We are now having problems - overall - with the Classic and unfortunately I do not have the knowledge of how to do these things having collected my bus pass some 10 years ago!! Confused

All I want is to be able to send it away to someone -- and it comes back "sorted" -- it is still a good bit of kit..

Any one know any one who can "do" the software etc with a classic..
-- If you could please PM or Email me or just let me know.. Very Happy

- thanks

Maurice
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Darren · Posted: Thu Mar 19, 2009 6:38 pm Post subject:

You still haven't described what problems? The ones you describe with the card could be entirely related to the card and not the device. It's also possible that a card that was working although unsupported may no longer work pending a firmware update?
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Darren Griffin

Oldboy · Posted: Thu Mar 19, 2009 6:41 pm Post subject:

Fibre · Posted: Thu Mar 19, 2009 7:05 pm Post subject:

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