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exportman
Frequent Visitor
Joined: Mar 26, 2006
Posts: 261
Location: United Kingdom
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 Posted: Fri Nov 07, 2008 2:47 pm Post subject: TT rider 2 update |
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Hi
Just got the latest update from Tomtom to &.901 and on the tom tom site it says support for map version 8.15.
Tom tom offers me an updated map I have version 7.20.1803 but when I look at what they are offering as an updated map it is only 7.25
Had I not checked first and just taken the update I would have felt royally ripped off. 
The latest available maps for other devices appear to be 8.10 why if the device is supporting up to 8.15 are they still offering old maps  |
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Tim Buxton
Pocket GPS Moderator
Joined: 14/09/2002 20:56:18
Posts: 5231
Location: Surrey, United Kingdom
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| Posted: Fri Nov 07, 2008 3:04 pm Post subject: |
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Have you thought to ask them?
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Tim |
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exportman
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Joined: Mar 26, 2006
Posts: 261
Location: United Kingdom
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| Posted: Fri Nov 07, 2008 8:46 pm Post subject: |
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Hi
I sent them a question, guess I will have t wait some time for a reply 
Cheers |
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exportman
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Joined: Mar 26, 2006
Posts: 261
Location: United Kingdom
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| Posted: Thu Nov 13, 2008 9:49 pm Post subject: |
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The reply from TT
| Quote: |
"Thank you for contacting TomTom Customer Support
Your reference for your query is 081107-004595.
The latest map version that RIDER 2 can support is v7.25 .
Version 8.xx maps require a higher software version which isn't Rider 2 compatible
With Best Regards
Chris" |
So why does their website say
| Quote: |
Version 7.901
(TomTom RIDER 1st Edition, RIDER 2nd Edition)
* Support for map version 8.15
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Am I missing something?? |
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Tim Buxton
Pocket GPS Moderator
Joined: 14/09/2002 20:56:18
Posts: 5231
Location: Surrey, United Kingdom
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| Posted: Thu Nov 13, 2008 10:10 pm Post subject: |
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| exportman wrote: |
Am I missing something?? |
No, as usual it is TomTom support doing the missing. I can only suggest you keep persevering.
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Tim |
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exportman
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Joined: Mar 26, 2006
Posts: 261
Location: United Kingdom
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| Posted: Fri Nov 14, 2008 3:01 pm Post subject: |
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Just checked again following this weeks mail shot.
Latest map is now 8.15! amazing why could they not have said on the 10th it would be released this week? Their PR is not good. |
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SuperSport
Occasional Visitor
Joined: Jul 02, 2007
Posts: 1
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| Posted: Fri Apr 03, 2009 6:45 pm Post subject: |
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| exportman wrote: | Just checked again following this weeks mail shot.
Latest map is now 8.15! amazing why could they not have said on the 10th it would be released this week? Their PR is not good. |
Because they quite possibly would have been able to sell you TWO maps. They are not in the Hardware business, but rather selling the upgrades and such. More money in keeping someone upgraded then selling the original item. |
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