Tom Tom Go 510 Issues

LT · Posted: Tue Aug 22, 2006 11:58 pm Post subject: Tom Tom Go 510 Issues

Hi,

I got a TT Go 510 last week and I'm really impressed with it. However, I have two issues. Firstly although the unit links ok with my Sony Ericsson W800i, even though I set the phone to always accept the TT the phone seems to think its a 710 and also I always have to agree to the pairing and put the 0000 password in. This isn't very conveniernt when driving as it often drops out and I have to pair it again.

The second problem is that when I used the home dock (eventually having had to change the home dock) whenever I link it to the computer, the unit seems to lose all my information already and it's as though I've turned it on for the very first time.

Anyone know about these issues?

clockworks · Occasional Visitor Joined: Jul 16, 2006 Posts: 21

The 510 and 710 are identical units, only the maps on the SD card are different. If you look at the label on the bottom, you'll see that your 510 is even labelled as a 710!

My 510 also "reboots" when I disconnect it fom the homedock - presumably it checks the card to see if anything has changed. It doesn't lose my settings, though, just takes a few seconds longer to switch on.

Maybe your unit is faulty?

kDmG · Posted: Wed Aug 23, 2006 10:14 am Post subject:

@LT.. what settings are you talking about .. i.e. your TT loosing?

Check out the following post..

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=44945

Cause I had the similar issues when docking/un-docking my TomTom GO and perhaps we both might have similar issues.

Ta
_________________
===============================
A proud owner of a TomTom 510
Version 6.522 (7709/06121*) OS:1610
GPS v1.21 Boot 4.86
MAP: v650.1046
===============================

tommot82 · Occasional Visitor Joined: Aug 23, 2006 Posts: 2

I have BOTH the same problems as you LT. My W800i wont "auto pair" i have to manually do it (including entering the 0000 code) and more annoyingly my 510 resets itself every time i dock it with a pc.

howto recreate:

1) plug dock usb into pc
2) switch iff tomtom
3) insert tomtom onto dock
4) switch on tomtom
5) click yes on tomtom to connect to pc
6) Tomtom home software on pc auto loads up (and sometimes insists on running virtual device SETUP** AGAIN)
7) Do anything (or nothing) within the PC application
8 ) IF virtual tomtom is open switch off using "virtual" off button
9) click the eject button above "My Device" in the bottom left corner of TT HOME
10) tomtom device displays yellow bar along bottom of screen (runnig from right to left)
11) tom tom reboots (faint sound of speaker initialising can be heard)
12)"would you like to connect to the
12) SETUP** displayed!
13) All settings are lost. such as Home location, home phone number, tooltip etc... they are all recerted back to the default!!!

PLEASE can someone offer a solution? I only bought the thing at lunch today! I dont see MUCH need for the PC application but the backup feature is nice. I havent had to plan a complicated route yet but i would imagine this is ALOT easier than doing it on the hardware itself.

Do i (we) have faulty TT's taht should be returned or is this normal?

** by setup i mean the following:
a) language select
b) "need to setup preferences screen"
c) left/right handed option
d) miles/KM option
e) Time display option
f) set time
g) voice option
h) brief tour option

TuurG · Posted: Wed Aug 23, 2006 9:45 pm Post subject:

It's not normal. contact Tomtom Support about this. The internal flash memory needs to be re-initialised. They appear to have an easy fix for this issue.
It happens only with certain 510s or 710s. No need to return your device.
_________________
GO1005
MGC GT 1968
MGB Cabrio 1973

tommot82 · Occasional Visitor Joined: Aug 23, 2006 Posts: 2

ok thanks. I just sent an email to tomtom support!

LT · Posted: Thu Aug 24, 2006 12:52 am Post subject:

Thanks fot the replies. I've not had time to do much today but could you let me know how you get on with TT support?

SteveLoat · Occasional Visitor Joined: Aug 06, 2004 Posts: 3

Same problems here.

1) Unit resets when it's removed from the dock (but still remembers home location etc)
2) Motorola V3 will pair, download phonebook etc, but needs to be re-paired with the 510 every time a connection is made between the two.

I've logged both of these with Tomtom.

Steve

LT · Posted: Fri Aug 25, 2006 11:36 am Post subject:

I got a reply from TT Support which is as follows:

Please connect your device to your computer and "login" to HOME. Then, "download your updates" and install the latest software application.

On your phone, delete all bluetooth connections, turn the phone off and take the battery out of the phone. Then, make sure you have the latest firmware installed on your phone. Turn the phone back on and search for the phone from the TomTom and pair the 2 devices. Make sure that you select the TomTom as a 'trusted device" on your phone.

I've not tried this yet, as I'm having a new floor put in, so wil try that next week. I've also spoken to T-Mobile, who tell me that the bluetooth pairing will drop out to save battery power etc, and that is why I need to keep pairing it, but I don't get why I should have to keep saying always connect without asking.

SteveLoat · Occasional Visitor Joined: Aug 06, 2004 Posts: 3

mikewhi · Occasional Visitor Joined: Jan 19, 2006 Posts: 6

I also have same problem ,disconnect from home and have to enter all settings again also lets me set password via home but does not transfer to 510 sd card is unlocked.

Oldboy · Posted: Fri Aug 25, 2006 7:04 pm Post subject:

mikewhi · Occasional Visitor Joined: Jan 19, 2006 Posts: 6

Have done both of those still the same.

Oldboy · Posted: Fri Aug 25, 2006 10:08 pm Post subject:

Have you checked the attributes of the MapSettings.cfg and the.CF file with the same name as the Map? Both in the Map Folder.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

padsbrother · Occasional Visitor Joined: Aug 28, 2006 Posts: 1

Hi,

I found this post thread because I had exactly the same problems (well, at least the re-setting of prefferences bit - I haven't tried BT yet). I got in touch with TomTom support, and within two days they sent me a link to a file which I un-zipped, ran and it cleared the flash memory, much like TuurG described.
Once you run the file, you need to re-register your maps, but other than that, everything works fine. :D

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