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x40 - non-subscribed - Fuel Price updates

 
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ItsMikeE
Regular Visitor


Joined: May 13, 2006
Posts: 148
Location: London

PostPosted: Sat Feb 28, 2009 12:40 pm    Post subject: x40 - non-subscribed - Fuel Price updates Reply with quote

I have a 540 still in initial 3 month trial of Live services.

When I try to update my GO from within HOME (latest non-beta version) everything works except for the updating of Fuel Prices (Europe - unleaded). I am pretty sure it updated at least once when I initially connected to HOME.
This now fails with an 'unauthorised' message (details below)

I have logged this with Tomtom and after some stupid suggestions they have passed it on to second line support.

Anyone else having this problem?
Any known solutions out there?

ERROR: -401/#http://home.tomtom.com/download/fuelPricesEU.cab?type=fuelPrices&id=2: Error from server: Unauthorized
Unauthorized
Error code: HTTP 401
URL: http://home.tomtom.com/download/fuelPricesEU.cab?type=fuelPrices&id=2
Stack:
0. chrome://tthome/content/logic/netutil.js:84
return new ServerError(responseStatusText, -responseStatusCode, aChannel.URI.spec);
1. chrome://tthome/content/logic/downloader.js:363
exception = NetUtil.isRequestSuccess(this._channel, aStatus);
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robbooth
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Joined: Jul 18, 2006
Posts: 162

PostPosted: Sat Feb 28, 2009 4:11 pm    Post subject: Reply with quote

Don't have that particular problem but I have never been able to get the fuel prices to work on my 940 and get:

ERROR: TomTom HOME has fuel prices for a petrol station which is not on your map.

I've got the latest map, still in the 3 month trial period, Home is 2.5.2.60 and all the other live services work fine Confused
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ItsMikeE
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Joined: May 13, 2006
Posts: 148
Location: London

PostPosted: Wed Mar 04, 2009 8:54 pm    Post subject: Reply with quote

Still waiting for a response from Tomtom, so I thought I would try and sort it out myself

I uninstalled HOME, renamed My Documents\TomTom, re-installed HOME, connected up and the download went fine.
All seems to be working again.
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robbooth
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Joined: Jul 18, 2006
Posts: 162

PostPosted: Thu Mar 05, 2009 9:56 pm    Post subject: Reply with quote

Thanks for the heads up, might give it a shot.
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