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Go930T - cannot install the map corrections to your device

 
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granite-silver
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Joined: May 18, 2006
Posts: 54
Location: Chessington, Surrey, KT9 1HG

PostPosted: Wed Jul 16, 2008 12:48 pm    Post subject: Go930T - cannot install the map corrections to your device Reply with quote

Hi , trying to install the map share corrections to my device, a brand new 930T, (version 8.010 . after update)

But whenever I try I get the following message after download
" Tomtom Home cannot install the map corrections to your device (954, 5)"

So far only tried a couple of resets of the 930T.

Everything else appears to be working fine.

Any ideas ?
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Wed Jul 16, 2008 1:08 pm    Post subject: Reply with quote

Only thing I can think of so far... did you select the correct storage location (Internal memory or SD card) when you started Home?
It would be "Internal memory" for an unmodified 930.
It might be worth making sure the relevant map is actually selected for use on the TT as well.
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granite-silver
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Joined: May 18, 2006
Posts: 54
Location: Chessington, Surrey, KT9 1HG

PostPosted: Thu Jul 17, 2008 2:44 pm    Post subject: Reply with quote

Andy_P wrote:
Only thing I can think of so far... did you select the correct storage location (Internal memory or SD card) when you started Home?
It would be "Internal memory" for an unmodified 930.
It might be worth making sure the relevant map is actually selected for use on the TT as well.


That option is not avail for me as i don't use the sd slot, but i did attempt a map share update but it hung halfway so i aborted. Since i have been unable to update ! Any idea's anyone ?
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Thu Jul 17, 2008 3:32 pm    Post subject: Reply with quote

granite-silver wrote:
i did attempt a map share update but it hung halfway so i aborted. Since i have been unable to update ! Any idea's anyone ?


Ahh, little details like that may seem unimportant, but can sometimes be very relevant....

Assuming you have a PC...

1. Connect the TT to the PC. Windows Explorer will recognise the TT as a new drive.

2. Close TT home and open Windows Explorer to browse the TomTom storage.

3. Browse to your named map folder (eg "Western_and_Central_Europe" etc.)

4. Look for these files if you have updated from older map:
Western_and_Central_Europe.mid",
"Western_and_Central_Europe.mms" (or the equivalent for differently named maps) OR for newer maps:
"MapServerPatch.dat"

If you find any of these, rename them to .old or something.

5. Eject the unit and let it reboot

6. Do a reset and switch on the unit.

7. Re-connect it to the PC and start up TT home

8. Make sure you select the correct storage location (internal memory or SD card) for the map you want to update AND make sure you are switched to use that map - you can use the on-screen emulator to check this. Click "update my go" and see if you now get Mapshare updates.
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granite-silver
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Joined: May 18, 2006
Posts: 54
Location: Chessington, Surrey, KT9 1HG

PostPosted: Thu Jul 17, 2008 4:42 pm    Post subject: Reply with quote

Thanks Andy will give it a go - will advise cheers.
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granite-silver
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Joined: May 18, 2006
Posts: 54
Location: Chessington, Surrey, KT9 1HG

PostPosted: Sat Jul 19, 2008 3:04 pm    Post subject: Reply with quote

Very Happy Thanks Andy worked a treat Very Happy
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Andy_P
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Location: West and Southwest London

PostPosted: Sun Jul 20, 2008 3:44 pm    Post subject: Reply with quote

Boy, I love it when a 'stab in the dark' comes off! Laughing
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