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Help! tomtom one v3 wont connect to Pc

 
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nick_f
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Joined: Jun 11, 2008
Posts: 3

PostPosted: Thu Jun 12, 2008 12:25 am    Post subject: Help! tomtom one v3 wont connect to Pc Reply with quote

Hiya all sorry my first post has to be a beg for help!

I purchased a tomtom one v3 about 2 weeks ago and cant get it to sync with my pc i connect it up and the tomtom asks if i want to connect i click "yes" then it proceeds to show a loading screen however the pc does nothing at all.

Ive tried different Usb ports to no success
Ive tried reinstalling windows xp and still no success
Ive tried enabling the device in device manager but it dosnt show on pc.

Any help please Embarassed Embarassed Embarassed Embarassed
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lbendlin
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Joined: 02/11/2002 22:41:59
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Location: Massachusetts, USA

PostPosted: Thu Jun 12, 2008 3:33 am    Post subject: Reply with quote

on your PC you should see a new drive letter when the PND is connected. Can you check that?
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nick_f
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Joined: Jun 11, 2008
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PostPosted: Thu Jun 12, 2008 8:22 am    Post subject: Reply with quote

Hiya thanx for your fast response, nope when i connect it i dont get any new drives in "my computer"


Nick
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dhn
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Joined: Oct 08, 2007
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PostPosted: Thu Jun 12, 2008 12:12 pm    Post subject: Reply with quote

When you reboot the computer with the unit connected, does that cause the unit to be recognized?
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lbendlin
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PostPosted: Thu Jun 12, 2008 2:19 pm    Post subject: Reply with quote

try a different USB cable and try this all on a different computer.
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nick_f
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Joined: Jun 11, 2008
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PostPosted: Thu Jun 12, 2008 3:43 pm    Post subject: Reply with quote

where do i get a different usb cable from??

No it dosnt show in my computer on start up Sad
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Thu Jun 12, 2008 3:55 pm    Post subject: Reply with quote

Any computer shop will have them, or Maplins etc.
PC World will overcharge you.
It is the same cable that many small digital cameras use, so you may have one of those already?

It looks like you've tried everything relevant on THIS TOMTOM PAGE but worth a look.

I always used to suggest trying every combination of PC on or off and TomTom on or off when you plug in the USB cable, as one of my old units only responded when you did things in the opposite order to what you were supposed to do!

If you can try another PC that would be a grat help in deciding what's to blame.
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tanda
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Joined: Aug 21, 2005
Posts: 617
Location: Gloucester UK

PostPosted: Thu Jun 12, 2008 5:18 pm    Post subject: Reply with quote

A Sony PSP cable will fit too.
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