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TomTom 910 battery issue

 
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MikeGordon
Lifetime Member


Joined: Mar 07, 2006
Posts: 142

PostPosted: Mon Mar 10, 2008 9:56 pm    Post subject: TomTom 910 battery issue Reply with quote

TT have replaced my entire device, together with various mounts and all worked well up until I went on holiday a couple of weeks ago. I discovered that the battery drained down and no matter what I tried to do it will not recharge. The green power light is on as I speak but the Charging signal is not appearing. It will not work on the car charger either.

I have to admit the rubber grommit has long fallen out.

I had hard reset the device too

Any ideas?

Mike
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Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK

PostPosted: Tue Mar 11, 2008 7:15 am    Post subject: Reply with quote

Does sound as if you've had serious problems.

I would check out http://www.satnav-shop.com/ as a first port of call.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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madnlooney
Occasional Visitor


Joined: Jan 18, 2007
Posts: 19
Location: Surrey ,UK

PostPosted: Sat Mar 15, 2008 2:04 am    Post subject: Reply with quote

i had problems like that i had to send it back and they tried to repair but then sent it back with the same fault i ended up with a bit of cardboard where the gromit was to try force it abit tighter to the connectors. in the end i got a replacement from TT
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MikeGordon
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Joined: Mar 07, 2006
Posts: 142

PostPosted: Tue Mar 18, 2008 4:05 pm    Post subject: 910 battery saga Reply with quote

Thanks for your responses and, yup, I now await TomTom's origami package to send it back to Scotland again. It's a shame because this particular 910 works well, picks up the satellite quickly and seems very accurate. I can't believe they will have replaced FIVE devices now. Is their QA/reliability really so poor?

I am now back working with the Dell Axim X50 PDA, map version 5.21, but with our trusty camera database loaded . . .

Mike
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