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Still now update to Miomap 3.1

 
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Retty
Frequent Visitor


Joined: Sep 07, 2006
Posts: 336

PostPosted: Sat Feb 16, 2008 10:17 am    Post subject: Still now update to Miomap 3.1 Reply with quote

I notice that there is still no update from Miomap 3.1 to 3.2 available on the Mio server for CX10 devices.

It's been a number of weeks now without any sort of solution to the problem.

Is it possible to buy a 3.2 install CD?

Gareth.
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Sat Feb 16, 2008 11:36 am    Post subject: Reply with quote

I thought that you had 3.2?
PS Mine's a DVD not CD Wink
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Retty
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Joined: Sep 07, 2006
Posts: 336

PostPosted: Sat Feb 16, 2008 10:28 pm    Post subject: Reply with quote

M8TJT wrote:
I thought that you had 3.2?
PS Mine's a DVD not CD Wink


Well, fair enough but it is a crazy situation.

People who have reinstalled 3.1 will actually be forced, by the lack of support from Mio, to use "unauthorised" versions of Miomap 3.2 (or 3.3) in order to enjoy basic bug fixes and so on.

I really don't understand how a company can treat its customers with such contempt and get away with it.

I phoned "support" yesterday despite the cost of the call. I asked if it was possible to buy the latest version of Miomap 3.2 on CD. I waited 4 minutes before being provided with the simple reply "no" (no elaboration or other support was available). Well, I can't accuse them of not answering the question I suppose.

Many people who have access to online communties will find their own added value solutions and so not bother the company for an official one.
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repsaj
Occasional Visitor


Joined: Dec 16, 2006
Posts: 11

PostPosted: Sun Feb 17, 2008 2:12 pm    Post subject: Reply with quote

Every time I check on here to see if there's something new, it's the same old story, Retty complaining about miomap updates.
Yes we know Mio are bad with support, most makes are, but they did publish a free update for months. Some companies don't hand out updates at all.
If you have updated to 3.2 before and you didn't keep a backup of it that's not their fault.
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Sun Feb 17, 2008 5:17 pm    Post subject: Reply with quote

repsaj wrote:
Every time I check on here to see if there's something new, it's the same old story, Retty complaining about miomap updates.

But surely Retty is entitled to his whinge without raising comments like this? Surely you complaining about him complaining does no one any good. Crying or Very sad
I will NOT be posting in this thread again, so please don't bother having a go at me. Very Happy
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ticklepin
Regular Visitor


Joined: Apr 15, 2006
Posts: 64
Location: South Midlands

PostPosted: Mon Feb 18, 2008 4:49 pm    Post subject: Still no update to Mio 3.1 Reply with quote

What’s a forum for if Retty can’t have a whinge, and look for support?
Just wait until your unit goes belly up and you’re deafened by the silence!
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Sallyann
Lifetime Member


Joined: Jun 23, 2006
Posts: 768

PostPosted: Tue Feb 19, 2008 12:38 pm    Post subject: Reply with quote

Yes I think you went too far Repsaj.
Retty does like to have a good moan, it doesn't do any harm.

Sal
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