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The Weirdest Problem on my tomtom go 910 any help?

 
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blueroom
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Joined: May 01, 2007
Posts: 8

PostPosted: Sat Jan 19, 2008 11:59 pm    Post subject: The Weirdest Problem on my tomtom go 910 any help? Reply with quote

I have a tomtom go 910 with the latest update and a uk map with mapshare , My problem is that the tomtom speaks to me in a foreighn language when i need to make turn but the rest of the time in english , I have it set to uk english and a computer voice , eg it will say turn left on the roundabout , towards .... and then the road sign will say the north , my device used to say " THE NORTH" , now it says it in a foreign language , i dont know what language it is using but it is doing it all the time , the only word it gets right is "LONDON" , I have searched for help and cant find anything i have reset factory settings , but no good , i used to love the fact it would say follw the road to manchester or birmingham or stoke etc etc but now it justy confuses me , I have put a human voice on at the minute to stiop it happening but i would like to sort this out , Any help greatly apreciated , I Use my tom tom every day in my lorry and it is brilllaint when used in conjunction with common sense . its just a shame that common sense is not included in the box. Danny Blueroom
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Sun Jan 20, 2008 3:11 am    Post subject: Reply with quote

Do you have backups you can go back to?
If you backup at every stage before updating you can find out whether the problem is down to the map or the software.

If you bought the UK map recently, you should be able to download it again (it's available for a year after purchase).
The 910 comes with Western Europe mapping. Where is that? If you still have it on the unit or can reload it, what happens when you switch to that map?
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Sun Jan 20, 2008 8:37 am    Post subject: Reply with quote

Did you do your Backups with HOME or Explorer?
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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blueroom
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Joined: May 01, 2007
Posts: 8

PostPosted: Sun Jan 20, 2008 8:41 pm    Post subject: Reply with quote

I moved the western europe off the machine to use mapshare and to hepl me find places faster , I bought a uk map when i found out my map on the unit was so out of date , it was not showing major roads that have been around in my area leicester for years ,three of them were on my test route , I backed up in old home and in new home as well on an other laptp I have. I still have the maps though i have not tried putting them on the unit again ill try that tonight .
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Oldboy
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Location: Suffolk, UK

PostPosted: Sun Jan 20, 2008 9:22 pm    Post subject: Reply with quote

Be aware that older versions of HOME would corrupt the Filenames of the TTS Files. It changes the Upper Case Letters to lower case, which meant that it wouldn't work if you did a Restore.

If you need it, I have a Basic Utility that will correct the problem.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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blueroom
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Joined: May 01, 2007
Posts: 8

PostPosted: Sun Jan 20, 2008 10:06 pm    Post subject: Reply with quote

I would love to resolve the problem but i am afraid i am not that clever when it comes to the working of these things only that it works or doent work , i have swapped my western europe map back in and plan to use the unit tommorow from leicester to sheffield If you can advise me on how to use that utility you mention i would really apreciate it Thanks a lot danny
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Oldboy
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Location: Suffolk, UK

PostPosted: Mon Jan 21, 2008 7:35 am    Post subject: Reply with quote

Email sent. Smile
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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