TT 720T Not able to backup using Home.

daveday · Occasional Visitor Joined: Sep 26, 2006 Posts: 8

Hi All,

Just received my Tomtom Go 720T and so far I'm really pleased with it, everything works fine except the backup feature within the Home software.

Everytime I try to backup the device it just says "Creating backup... Scanning device... " on the PC home screen. I left it overnight and it did not move on from this screen.

I've tried it several times and it's always the same. I need to backup because I've just bought a USA map.

Any ideas would be great.

Regards,

Dave

DennisN · Posted: Sat Jan 05, 2008 10:20 am Post subject:

Wise people don't use HOME anyway!!!

Use Windows Explorer (for safety, set to show all files and extensions).

Create a folder on you PC e.g. GO720 Backup2008-01-05 then highlight all folders and files in the 720, copy and Paste them into that folder.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

daveday · Occasional Visitor Joined: Sep 26, 2006 Posts: 8

Hi Dennis,

Oh right thanks for that, I'm just backing up now using the explorer method you mentioned.

Thanks

Dave

Andy_P · Posted: Sat Jan 05, 2008 6:56 pm Post subject:

If you've not seen them, have a look at all the TomTom faq/hints HERE

DennisN · Posted: Sat Jan 05, 2008 9:35 pm Post subject:

So now you've done a sensible backup and read all the manuals and FAQs and hints and tips and stuff ... AND you've made yourself an indelible mental note to do a backup before making any changes and at regular intervals ....

Sounds to me like maybe you have a dodgy installation of TT Home and you WILL need Home for updates of your 720.

It might be a good idea to uninstall and reinstall Home. Just before you do, what version of Home have you got running? Latest is v 2.1.2.121 and if you haven't got that, it should update itself when you are logged in to your TT account (click Check for Update under Help).
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

	PocketGPS
	Web