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swebb
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Joined: Apr 27, 2006
Posts: 79
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 Posted: Mon Jan 07, 2008 2:21 pm Post subject: HELP! Go 520 frozen... |
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I've updated fom TT Home this morning and now the unit is frozen. I have reset a couple time but it just sticks on th splash screen - anyone help please??  |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Jan 07, 2008 2:31 pm Post subject: |
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The next step depends entirely on whether you had already made backups of your machine while it was working. If you have, it should be easy...
Also, to save people writing the same thing over and over, have a look at some of the many similar questions in the last page or two of the index, to see if they have any clues.
Try some of those suggestions and report back... |
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swebb
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Joined: Apr 27, 2006
Posts: 79
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| Posted: Mon Jan 07, 2008 2:33 pm Post subject: |
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| Thanks for the reply. Now sorted - I've re-connected to TT Home on the PC a few times and it is now working. It takes longer to shutdown and start up, but has worked a few times now. I guess it's the burden of taking this new release. |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Jan 07, 2008 2:36 pm Post subject: |
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Excellent... 
Now, do that backup ! Before you forget.
(Use Explorer not Home) see the FAQs HERE (number 1 especially).
also make sure you always use "disconnect device" in Home or "safely remove hardware" in Windows (by the clock) before you unplug the Go from the USB. |
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F2
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Joined: Dec 24, 2007
Posts: 100
Location: pacific northWET
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| Posted: Mon Jan 07, 2008 3:18 pm Post subject: |
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| Andy_P2002 wrote: | Excellent...
Now, do that backup ! Before you forget.
(Use Explorer not Home) see the FAQs
also make sure you always use "disconnect device" in Home or "safely remove hardware" in Windows (by the clock) before you unplug the Go from the USB. |
It would be nice if we could EDIT the Graphic Screen that shows when the TT is hooked up to the computer to remember to "Safely STOP" but I cannot find that image on the device (920, here). My Creative MP3 can be detached by just unplugging and it is easy to just DO-IT on the TT, too. |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Jan 07, 2008 6:40 pm Post subject: |
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| F2 wrote: | | My Creative MP3 can be detached by just unplugging and it is easy to just DO-IT on the TT, too. |
Are you sure? Or have you just been lucky?
Any USB device that is unplugged while it is being written to, it may well get corrupted. The basic problem with them is that Windows often looks like it has finished writing well before the write really IS done. That's the reason for the safely remove hardware rule - it won't say it's OK until it really has finished.
If you left the TT for 10 minutes after it looked like it had finished, you probably COULD just unplug it, it s just not a good habit to get into. |
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