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henryg
Regular Visitor
Joined: Jul 05, 2005
Posts: 78
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 Posted: Thu Dec 27, 2007 5:52 pm Post subject: TomTom Home login and website access problems |
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Home (v2.1) won't login and accessing the TomTom website is incredibly slow. Anyboby else having problems and/or know the reason?
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pete1336
Lifetime Member
Joined: Jul 22, 2006
Posts: 274
Location: North Wales
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| Posted: Thu Dec 27, 2007 6:13 pm Post subject: |
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| Website access slow here also. No idea why. |
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jpjackson
Occasional Visitor
Joined: Dec 27, 2007
Posts: 3
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| Posted: Thu Dec 27, 2007 6:56 pm Post subject: Been Slow Since Xmas Day |
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| Sometimes can' log-in, waited 2 days for a file download. Everyone got one for Xmas. 800 line rings busy too. |
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tonysee
Occasional Visitor
Joined: Jun 05, 2007
Posts: 7
Location: Waltham Chase - Hampshire
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| Posted: Thu Dec 27, 2007 7:01 pm Post subject: |
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just tried to run home 2 myeslf login failure message.
my guess is that the site is overwhelmed with Xmas pressee related traffic
and perhaps they are still on holiday, so not aware of the problems |
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TykeWY
Occasional Visitor
Joined: Dec 28, 2007
Posts: 1
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| Posted: Fri Dec 28, 2007 8:35 am Post subject: tomtom site slow |
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| I phoned tomtom service today and they said they have been having site problems all day the login does work but it can take a few goes |
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Hemlock
Regular Visitor
Joined: Nov 26, 2005
Posts: 110
Location: Northwich, Cheshire. UK
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| Posted: Fri Dec 28, 2007 12:23 pm Post subject: |
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The site was down or on very limited service for two days over Christmas for essential maintenance purposes.
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NukeThemAll
Regular Visitor
Joined: Mar 31, 2006
Posts: 129
Location: Hampshire, UK
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| Posted: Fri Dec 28, 2007 8:32 pm Post subject: |
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Oh yes, to say the TT site was 'slow' over the Xmas period is a massive understatement. I was fortunate enough to only need 3 attempts to download Western Europe map - it repeatedly failed just at the end of the 1.7Gb download. And took about 5 times longer than it should have. I'm OK because my ISP deal is 'uncapped' (that's another whole debate) but I'd be feeling a might peeved if, say, I was on a 5Gb monthly limit.....
Successful install (phew!) decided I'd look at some other TT 'stuff' but, ooh er missus, TTHome then decided it wouldn't let me log in - ever. No chance. 'Network error'.
Of course, it must have taken them completely by surprise that their servers would be busy over Xmas..... 
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bazzza
Frequent Visitor
Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire
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| Posted: Sun Dec 30, 2007 6:57 pm Post subject: |
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How dare you suggest that TomTom could be in any way to blame! It is clearly something you have done wrong. You should know by now that TT are never at fault. You know their motto "The customer is always wrong" 
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Bazzza
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