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RaistlinUK
Occasional Visitor
Joined: Jan 12, 2008
Posts: 4
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 Posted: Sat Jan 12, 2008 8:52 am Post subject: Need Help with a 920T |
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I bought a 920T for myself in the new year. Being a lorry driver it is used all week in the cab, after 2 days the remote stopped working then the rds traffic seemed to never find a station and now on bringing it home to back up my new POI's, routes and destinations it won't connect to my PC. I have reinstalled the Home software. Made a back up of the 920 when I bought it and updated all the software on it to the latest. Was told to reset it but even that doesnt work. Push in and hold reset for 15 secs then turn on. When it restarts it still has all my old data, my previous route and still has the old problems.
Any ideas? |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sat Jan 12, 2008 10:05 am Post subject: |
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The reset doesn't 'wipe' it, it simply resets it hence why your data is still present.
When you connect to your PC do you get the on-screen message on the 920 'Connect to PC'?
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Darren Griffin |
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RaistlinUK
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Joined: Jan 12, 2008
Posts: 4
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| Posted: Sat Jan 12, 2008 1:49 pm Post subject: |
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| Yes. Asks if I wish to connect to PC but then thats it. Tried it on a friends PC as well now and it still doesn't work |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sat Jan 12, 2008 1:52 pm Post subject: |
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And does it appear as a mounted drive on your PC's Desktop?
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Darren Griffin |
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RaistlinUK
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Joined: Jan 12, 2008
Posts: 4
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| Posted: Sat Jan 12, 2008 1:58 pm Post subject: |
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| No not at alll. Not a removable drive or anything |
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xda
Lifetime Member
Joined: Mar 11, 2004
Posts: 1199
Location: Park Gate
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| Posted: Sat Jan 12, 2008 2:12 pm Post subject: |
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You may find you need to change the drive letter of your CD/DVD drive to leave two spare drive letters for the Go to use.
For example if you have a C & D drives and the D is your CD/DVD change it to F to make D & E available for the Go.
Do it from the Control Panel, Administrative Tools, Computer Management, Disk Management, right click on CD/DVD drive, Chsnge Letter and Paths.
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Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8 |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Sat Jan 12, 2008 2:40 pm Post subject: |
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It should find it's own Drive Letter. Mine is H:.
RaistlinUK Have you tried a different USB Cable?
Have you tried Reset to Factory Settings? Be aware that this will remove your preferences and any Favourites you might have.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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xda
Lifetime Member
Joined: Mar 11, 2004
Posts: 1199
Location: Park Gate
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| Posted: Sat Jan 12, 2008 6:20 pm Post subject: |
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| Oldboy wrote: | | It should find it's own Drive Letter. Mine is H:. |
I Know it should, but I have to allow two spare drive letters before the DVD & BlueRay drives to get the Go720 and my Fuji Pro camera to connect. The Go connects with drive letter V for the SD card & W for the Go. Also doesn't help having 8 x 1 terabyte external drives on the system.
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Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8 |
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F2
Regular Visitor
Joined: Dec 24, 2007
Posts: 100
Location: pacific northWET
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| Posted: Sat Jan 12, 2008 6:21 pm Post subject: |
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Dare I admit, my 920 shows up as drives Q and R!
ALWAYS remember to use the "usb thingie" in the tasktray to STOP the TomTom or else sometimes it will not show up the next time and a computer reboot might be necessary. (it is also a safe maneuver to make sure nothing is being written to the tt as you unplug it) |
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RaistlinUK
Occasional Visitor
Joined: Jan 12, 2008
Posts: 4
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| Posted: Sat Jan 12, 2008 8:08 pm Post subject: |
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| Spoke with Halfords and they said they would exchange.Thanks for all the help and suggestions |
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if1977
Lifetime Member
Joined: Nov 30, 2007
Posts: 649
Location: Doncaster
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| Posted: Sat Jan 12, 2008 8:22 pm Post subject: |
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| RaistlinUK wrote: | | Spoke with Halfords and they said they would exchange.Thanks for all the help and suggestions |
If you have not allready done so you should have a read at the FAQ's in THIS thread which will give you a better understanding of your unit and the best way to back-up (which you should do the first time you connect it to a computer) and a lot of help also. 
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NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
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