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Help Myguide 3100 reset

 
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digger2409
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Joined: Aug 02, 2007
Posts: 7

PostPosted: Thu Aug 02, 2007 4:37 pm    Post subject: Help Myguide 3100 reset Reply with quote

Sad Hi, can someone please help me, i lost my sd card so i went to myguidegps.com and downloaded there update but stupidly didnt relize i still needed the files on the old card. I am now left with a completely different file system and it doesnt even have satnav on it now only settings ie date time and multimedia? which it didnt have before. does anyone know how i can do a complete reset and get my old satnav back.
Thanks very much in advance.
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alix776
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Joined: 03/05/2003 14:45:49
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Location: leyland lancs ENGLAND

PostPosted: Thu Aug 02, 2007 4:52 pm    Post subject: Reply with quote

i would think that it would need the the original card (do you have a back up of the sdcard) if not then youll need to get in touch with myguide they may issue you a new sd card with the maps on it but it may not be free or you might be lucky and get a free replacment
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digger2409
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Joined: Aug 02, 2007
Posts: 7

PostPosted: Fri Aug 03, 2007 10:59 am    Post subject: Reply with quote

Thanks alix, i have emailed them and still awaiting a reply. Unfortunatley i dont have a backup on my pc. i have managed to get a copy of mobile navigator 6 but i dont have a clue as to were to install it using active sync, im hoping someone here can let me know how the file structure is set up, again thanks
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digger2409
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Joined: Aug 02, 2007
Posts: 7

PostPosted: Tue Aug 07, 2007 11:30 am    Post subject: Reply with quote

Sad Still no help from myguide, can anyone help guys
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doughy
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Joined: Jul 29, 2007
Posts: 19

PostPosted: Tue Aug 07, 2007 8:41 pm    Post subject: Reply with quote

Have you still got the cd that came with your myguide 3100? you dont need any files on that sdcard, the cd can prepare the sdcard for flashing the internal rom and reinstalling the maps.
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digger2409
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PostPosted: Wed Aug 08, 2007 8:27 pm    Post subject: Reply with quote

Thanks Doughy, i have tried that everything went well untill i pressed navigate then i got error msg HardwareIDerrod? myguide have still not replied.any suggestions would be greatly appreciated folks. Sad
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doughy
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PostPosted: Wed Aug 08, 2007 11:12 pm    Post subject: Reply with quote

But isnt the update on my guide for the 3000? ive tried that and the navigating didnt work, then i made a sdcard with the cd and reflashed the internal rom and everything works.
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digger2409
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PostPosted: Thu Aug 09, 2007 11:28 am    Post subject: Reply with quote

Doughy, how did you do it? in case (probably) im doing it wrong. and yes you right it was the 3000 upgrade.
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doughy
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Joined: Jul 29, 2007
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PostPosted: Thu Aug 09, 2007 9:40 pm    Post subject: Reply with quote

Get a empty sdcard in a card reader, put your myguide cd in your pc, it will give you an option to prepare card for firmware/flash memory write. Once it has done that put it in your myguide 3100 device and press the reset button at the back, after that put your card in with the maps on , if you dont have that the cd can reinstall those to.
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