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910 voice problems - keep losing voice instructions

 
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Arimus
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Joined: 25/11/2002 13:13:12
Posts: 117
Location: Wales, United Kingdom

PostPosted: Sun Mar 04, 2007 12:58 pm    Post subject: 910 voice problems - keep losing voice instructions Reply with quote

My 910 keeps (about every two weeks) giving up on voice instructions - doesn't play and won't play the test samples of the voices if I go into the change voice menu (applies to all, computer and recorded, in all languages).

The only way I can clear it is to factory reset then pray that a 30sec reset clears it... this is now getting to be a pain.

Anyone else have this problem (software is the latest version... 6.5214 IIRC)
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Arimus
Regular Visitor


Joined: 25/11/2002 13:13:12
Posts: 117
Location: Wales, United Kingdom

PostPosted: Wed Mar 07, 2007 9:12 am    Post subject: Reply with quote

Anyone?

Following the latest reset it still won't play any of the none computer voices.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Wed Mar 07, 2007 1:46 pm    Post subject: Reply with quote

If no one else is reporting the same problem, it looks like you might have faulty hardware.
Either take it back to the shop you bought it from and ask for a refund or replacement (what you *should* do, but you might have a fight to get your rights), or send it back to TomTom (phone them up and they will send you a DHL returns sticker).
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matt_field
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Joined: 03/04/2003 14:46:29
Posts: 56
Location: United Kingdom

PostPosted: Tue Jul 31, 2007 10:50 am    Post subject: Reply with quote

I've got same problem.

Pain in the backside it is too.

Arimus, have you managed to resolve this?
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