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sith
Occasional Visitor
Joined: May 13, 2005
Posts: 2
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 Posted: Fri May 13, 2005 7:28 am Post subject: can not connect |
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Every thing was working fine until my batteries run down after recharging my tomtom. my software had disappeared of my dell.
After recharging I tried to reload but I keep getting the massage can not connect.
I have tried about 20 times but I keep getting the same massage.
Everything else works fine on my dell.
Please can you help? 
Barry |
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lbendlin
Pocket GPS Staff
Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA
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| Posted: Fri May 13, 2005 5:53 pm Post subject: |
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Hello and welcome to the forum.
Can you please give us some more information. What type of receiver are you using, what version of TomTom are you running, have you reinstalled the GPS driver etc.
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Lutz
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TomTom/TeleAtlas NAVTEQ |
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sith
Occasional Visitor
Joined: May 13, 2005
Posts: 2
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| Posted: Sat May 14, 2005 7:51 am Post subject: |
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| lbendlin wrote: | Hello and welcome to the forum.
Can you please give us some more information. What type of receiver are you using, what version of TomTom are you running, have you reinstalled the GPS driver etc. |
HI
I am using version 3, I have installed all the software for my Dell pocket PC.
My receiver is wired.
What I cant understand is why I lost it of my Dell in the first place
I have also tried the hard reset on my Dell to see if it would solve the problem.
But I have no joy, I have e-mailed tomtom but they have not got back to me
Thanks for responding |
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lbendlin
Pocket GPS Staff
Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA
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| Posted: Sat May 14, 2005 12:34 pm Post subject: |
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When your Pocket PC runs out of battery or when you do a hard reset then you will lose all data and newly installed programs, and the machine will return to the factory settings.
For this reason you should do a backup of the Pocket PC as soona s everything is installed and working.
You may need to disable the infrared port in order to be able to connect to the serial receiver again.
_________________
Lutz
Report Map Errors here:
TomTom/TeleAtlas NAVTEQ |
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