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tom tom 500

 
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saintsboy
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Joined: Jan 23, 2007
Posts: 2

PostPosted: Tue Jan 23, 2007 9:52 am    Post subject: tom tom 500 Reply with quote

last night after connecting my mobile to my tom tom 500 it crashed. all i get now is on start up is the picture with the two hands and thats as far as it goes. i have tom tom home on my laptop and have tried to backup the tom tom from tom tom home but with no joy, so now the tom tom is useless. can anyone advise me on how to fix it.

thank you very much

rob
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thebinman
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Joined: Mar 04, 2006
Posts: 770

PostPosted: Tue Jan 23, 2007 10:04 am    Post subject: Reply with quote

Paperclip reset perhaps?
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Tue Jan 23, 2007 2:36 pm    Post subject: Reply with quote

The definitive reset page
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saintsboy
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Joined: Jan 23, 2007
Posts: 2

PostPosted: Tue Jan 23, 2007 4:40 pm    Post subject: Reply with quote

done that no good still the same
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RQ
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Joined: Apr 08, 2006
Posts: 240
Location: Clevedon

PostPosted: Tue Jan 23, 2007 6:03 pm    Post subject: Reply with quote

Saintsboy,

Have you looked at the topic on this forum entitled "Tom Tom One stuck on splash screen!" dated Sunday 14 Jan 2007.

This might give you a few ideas.

Regards
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thebinman
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Joined: Mar 04, 2006
Posts: 770

PostPosted: Tue Jan 23, 2007 6:10 pm    Post subject: Reply with quote

saintsboy wrote:
done that no good still the same


Have you tried the "long & hard" reset?

Hold paperlip in for 30+ secs then power button for 10+ secs.
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BrianI
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Joined: Dec 01, 2004
Posts: 66
Location: Rugby, UK

PostPosted: Tue Jan 23, 2007 6:11 pm    Post subject: Reply with quote

saintsboy wrote:
done that no good still the same

Try holding the reset button for some time, say around 15secs or maybe more. It doesn't reset immediately.

brian
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