TTONE Regional Traffic update problem...

DaveHybrid · Occasional Visitor Joined: Sep 09, 2006 Posts: 1

Hello, I'm Dave,

Got my new ONE from Halfords today and very pleased with it, but, have signed up to Traffic and it refuses to update giving the error...

'An error occurred on your TomTom device. Please try again.

My mobile is paired properly, all speed camera updates work fine.

The same problem is mirrored using my PC Internet connection, everything updates and works except Traffic.

Help please.

Dave.

Pads · Occasional Visitor Joined: Dec 03, 2005 Posts: 29

Ditto from me - exactly the same with my new One.

Also interesting that the SD card I used in my previous ONE is not supported by the new edition.

kevinx · Posted: Sun Sep 10, 2006 12:13 pm Post subject:

Jammy1 · Regular Visitor Joined: Oct 20, 2004 Posts: 63

Mines the same. Connects to my SLVR no problem. I can access the plus services, weather etc, but keep getting 'An error occurred on your TomTom device. Please try again'.

Anyone any ideas what's wrong?

Jammy1 · Regular Visitor Joined: Oct 20, 2004 Posts: 63

I've emailed TomTom about this. I will post the reply as soon as I get it. I checked the 'My TomTom' section on the website and it is indicating that my traffic trial is active.

I tried to change the device code on the website to my new One. It stated that I couldn't do this because I had registered my old Classic Go in the last six months. Could this be causing the problem?

Jammy1 · Regular Visitor Joined: Oct 20, 2004 Posts: 63

I called TomTom in the end as I need Traffic up and running ASAP. Apparently there have been some server maintenance/upgrades over the weekend. This may be the casue of not being able to get Traffic. I was told to try again this evening. Fingers crossed.

Has anyone had any trouble getting Traffic over the weekend?

mutley282 · Lifetime Member Joined: Jul 28, 2005 Posts: 39

Hi Jammy1

Did all this work for you eventually?

I am particularly interested if you got TT Traffic working using your Motorola SLVR as the modem to a GPRS connection. I am having mega trouble with a ROKR to do this (at least on a T-Mobile PAYG SIM) and I am considering changing to a SLVR if it works ok.

Mutley282

Jammy1 · Regular Visitor Joined: Oct 20, 2004 Posts: 63

Hi

Yes it worked in the end. I was an early purchaser of the TomTom One Regional, and basically TomTom hadn't sorted the traffic servers out! Its been working fine for about 4 months now. One tip to get it working is to 'unpair' any devices. Click on the 'connect to my phone' but make sure you have bluetooth turned off. TomTom will then ask you if you want to stay paired to your current phone, select 'no'. Then start the connect to my phone process again. I've had to do this very occasionally but it normally sorts it out.

I'm connecting on a Voda contract, as well as a PAYG Orange on a Motorola L6 occasionally. Both work fine.

Let me know how you get on.

mutley282 · Lifetime Member Joined: Jul 28, 2005 Posts: 39

Thanks Jammy1

I cannot get a ROKR to work for love nor money. I have tried my T-Mobile PAYG SIM in a mate's HTC Artemis and it works fine with no problems so it looks like the ROKR is the limiting factor.

If you just use GPRS for TT Traffic then Orange PAYG is probably ok but if you want to use GPRS for normal surfing as well then both Orange and Voda are expensive. With T-Mobile you get charged 0.73p/kB until you reach £1 then no more for the rest of that day. Orange is about £4/MB and Voda is about £7.50/MB on PAYG. Hopefully Voda is cheaper on contract.

mutley282 · Lifetime Member Joined: Jul 28, 2005 Posts: 39

Hi Jammy1

Please can you tell me if you can show full web pages on your L6 SLVR when using your Orange PAYG connection?

I suspect the SLVR will have no problem showing WAP pages (neither does my ROKR) but can you view for example www.tomtom.com or www.pocketgpsworld.com and see the pages directly on the SLVR?

Thank you for your help.

	PocketGPS
	Web