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IsLNdbOi
Occasional Visitor
Joined: Dec 17, 2006
Posts: 14
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 Posted: Sun Dec 17, 2006 11:20 pm Post subject: Did I get a used / refurbished GO 910? |
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Ok, I just purchased my GO 910 today and as far as I know it was new-in-box. When I went to TomTom's site to the page that checks if you're eligible for a new mount, I put my serial number in and pressed submit. The page that loaded gave me this message:
"This product code has already been used"
Does this mean the unit I purchased is a used / refurbished unit? |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Dec 18, 2006 12:34 am Post subject: |
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Kind of thing only TomTom can answer.
Ring Customer Services and ask them
08451610009 Monday - Friday: 08:00 to 18:30 GMT
(every first Tuesday of the month: 09:00 to 18:30 GMT) |
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IsLNdbOi
Occasional Visitor
Joined: Dec 17, 2006
Posts: 14
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| Posted: Mon Dec 18, 2006 2:10 am Post subject: |
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| I'm in the USA. Is that a UK phone number? |
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timber
Frequent Visitor
Joined: Jan 18, 2006
Posts: 422
Location: Wild and Windy SW Scotland UK
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| Posted: Mon Dec 18, 2006 2:57 am Post subject: |
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| IsLNdbOi wrote: | | I'm in the USA. Is that a UK phone number? |
yes uk number
here's the usa contact detail
If you prefer to talk to a TomTom Customer Support representative by phone, please call:
Phone Numbers Hours of Operation
1-866-486-6866 Monday - Friday: 9:00AM to 7:00PM EST
1-978-287-9555 Monday - Friday: 9:00AM to 7:00PM EST
Press 1 for Customer Service when prompted |
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