Device won't power on after running flat

NickG

Hi,

Has anybody experienced problems turning their x10 device on after it has run completely flat? Or worse, has anyone found their device won't charge having run completely flat?

I would be interested to know how many other people have experienced this problem. I sent the following e-mail to TomTom a few months ago but have received only a generic "thanks for your comments" response and none of my suggestions have so far been implemented.

Andy_P · Posted: Mon Sep 25, 2006 12:56 pm Post subject:

On the latest software, I think they have made it so you have to hold down the power button for a couple of seconds before it will switch on, which would go some way to avoiding this problem..

NickG · Posted: Mon Sep 25, 2006 1:05 pm Post subject:

Not really much of a fix. If you're carrying the device or it's in a bag, it could easily have it's power button held down for much longer than a couple of seconds. My idea of the device powering off if the correct PIN is not entered within 30 seconds would be very easily to implement and also pretty failsafe.

It's also extremely bad that the device lets itself run COMPLETELY flat under any circumstances. This severely damages the Li Ion cell and reduces it's life and capacity. This can result in the device not even being chargable which has happened to a friend of mine on two occasions (had to be returned to the shop). All devices such as PDAs phones etc always power down well before the battery runs flat. They simply pretend to the user that they are totally flat, but in fact they still contain 20-30% charge. Try it yourself - let your mobile run completely flat so it turns off. You can still turn it back on again hundreds of times before it lacks the charge to boot up. In fact some mobiles, will let you make a 999 call lasting several minutes from a battery which is apparently completely flat (because it's not REALLY flat!).[/b]

Andy_P · Posted: Mon Sep 25, 2006 1:18 pm Post subject:

Michaelnuk · Occasional Visitor Joined: Jun 08, 2006 Posts: 3

Hiya my tom tom go satnav does this its started doing it since i updated the software on it have just tried re installing its software and ran it completley flat still have to put it in the car and charge it to see if its working again ..doubt it will though.

at the min after its ran completley flat i have to remove the memory card reset and keep trying this until it starts again ..not good.

Wildoat · Occasional Visitor Joined: Feb 28, 2006 Posts: 48

This is a real pain. Happened to me 2x.

My 910 is in the glovebox (which when open you can see it and use it and when closed is hidden) and switches on with the ignition but not off again so if the wife borrows my car and forgets to switch the damn thing off its flat when I get to it and is a real pain to restart esp when you cant check whether your mount is charging or not!

They need to make it switch off in the car when the ignition is turned off - they could have a 5min timeout to get round the dodgy mount issue.

W

NickG · Posted: Tue Sep 26, 2006 4:30 pm Post subject:

Andy_P · Posted: Tue Sep 26, 2006 5:20 pm Post subject:

It should be a personal preference, , and should certainly have been made one when they messed about with it.

Everybody has different circumstances - I for one DEFINITELY want it to turn on and off immediately with the ignition.
Also (and I'm not sure how it does this) my Go300 on v5.44 turns off with the ignition, but if I lift it off the cradle whilst it is on (like your example NickG) it DOES stay on!

peterc10 · Posted: Wed Sep 27, 2006 9:48 am Post subject:

NickG · Posted: Wed Sep 27, 2006 11:01 am Post subject:

I don't get why anybody would want auto-on off with ignition. That implies you're leaving the TomTom on the cradle when you get out of the car. My device was stolen (two windows smashed) just because I left the windscreen mount on display! If you leave the device itself in the car you're just ASKING for it to be nicked. And surely nobody needs the TomTom on every single time they use their car anyway? You must be able to remember your way to work after like, the 50th time Smile

Andy_P · Posted: Wed Sep 27, 2006 11:26 am Post subject:

Wildoat · Occasional Visitor Joined: Feb 28, 2006 Posts: 48

As a general rule leaving your Tom Tom in your car or the mount visible in your car would be risky however if your car is in an alarmed garage all the time that you are not driving it (like mine) then removing the Tom Tom every time seems like over kill.

Also in the Xtrail the powerpoint in the glove box is an ideal spot to power up your Tom Tom hidden in the glovebox which when open allows you to use your Tom Tom during driving and closed hides it completely and does not require the mount on the windscreen.

The problem remains that it should power off after the ignition is switched off IF it is switched on with the ignition OR make it that you have to switch it on and off manulally but the current set up is rediculous.

Conside this scenario (which has happened) - being a self employed business user I have to log my mileage, I forget to do it and then remember pop out to the car, open the garage switch on the ignition to show the mileage (blank without) and forget that for some bizarre reason my Tom Tom has been switched on with the ignition but not off!! Result completely flat Tom Tom when I need it and one that is a pain to get restarted from flat.

This behaviour has to be changed.

W

NickG · Posted: Thu Sep 28, 2006 12:02 pm Post subject:

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