A reasonably satisfied customer

Yeoman · Posted: Wed Jul 13, 2005 6:21 pm Post subject: A reasonably satisfied customer

You may be surprised to read this but I am actually rather pleased with TTN5 and glad I upgraded.
I took delivery of the upgrade a week ago having waited little more than 3 weeks.
I had been running TTN2 then TTN3 on my iPaq 3850 with a Transplant jacket for about 2 years.
The upgrade installed without any difficulty and my observations so far are:
Whilst I missed the 'avoid area' facility initially, I am getting used to the Advanced planning and avoiding parts of the route. Incidentally, I have been able to do all this without a GPS fix.
The graphics and screen rendering are considerably improved.
The facility to use postcodes has so far, for my use, been excellent.
My biggest gripe is that each time I open up TTN, it does not recognise my GPS receiver and I have to reconfigure it - but hey, that involves about 5 screen taps so I can cope. The satellite fix seems much faster than before with TTN3
One of my first journeys was a long trip to the West country. I was familiar with the route and TTN5 suggested the exact route I favour which was slightly different from that TTN3 used to suggest.
I am sure there will be some issues I have yet to discover but, I have never yet a software 'upgrade' of any description that has been problem free. Smile

widu · Occasional Visitor Joined: Jul 07, 2005 Posts: 51

Can I sell you my car? It's absolutely perfect apart from a gearbox problem but runs really well. You'll be able to have it repaired in the future!

RichXDA2 · Occasional Visitor Joined: Jul 26, 2004 Posts: 44

I agree with everything Yeoman says, with the exception that I have no problems whatsoever with TT5 recognising the GPS receiver.

IMOA, TT5 is an improvement over TT3 in many ways. Yes, there have been some compromises, but overall a good package!!

So in answer to widu - my car has nothing wrong with it, so you can keep your lemon!!!

widu · Occasional Visitor Joined: Jul 07, 2005 Posts: 51

Why compromise on what we had before instead of IMPROVING it? As for the lemon that's exactly my point.

RichXDA2 · Occasional Visitor Joined: Jul 26, 2004 Posts: 44

You are missing the point entirely, in my opinion the software has overall been improved. Yes, some things have been compromised, but the overall package has outweighed these!

The old saying "you can please some of the people some of the time but not all the people all the time" comes to mind. TT were never going to please everybody, instead releasing a package they believed would satisfy most people. At the end of the day, if TT5 had every possible function on it then the software would be totally unuseable and slow to use!

widu · Occasional Visitor Joined: Jul 07, 2005 Posts: 51

Really? TTN3 was good. Why not keep those features and improve on them. CPU power has improved since TTN3 and if any extra oomph is needed most will now have it. Instead some features have been taken away and the menu IS now more complicated. The software is very buggy. More people here have problems than have not. Yes it works, but so does a Robin reliant as does a a nice Audi or Beemer. Which woould you like. Would you be happy if Audi deceided to bring out a new version of the A6 with 3 wheels. No you wouldn't and why..because it's stupid.

The maps are better- great, but I really don't think it was ready for release. Mine crashes constantly, I have to hide POIs, connect a GPS to plan routes, etc. Come on that's just stupid.

RichXDA2 · Occasional Visitor Joined: Jul 26, 2004 Posts: 44

Firstly, I have not experienced any problems with crashes and have not come across any bugs, secondly improvements have been made with being able to download maps, extras etc directly to the pda, thirdly I don't think the menus are complicated and lastly the whole thing has been made smoother and slicker. To be honest I experienced more problems with TT3, it took 4 attempts to install the software (TT5 installed first time), the voices on TT3 kept dissappearing and the navigation on TT5 has been more accurate with fewer single track roads being used.

At the end of the day, you will probably find that people who are happy with TT5 outnumber those that are not or are experiencing problems. People don't tend to praise things when they are happy, but they always complain when things go wrong.

mtvib · Posted: Thu Jul 14, 2005 11:48 am Post subject:

but whats the point of introducing software that has such a major fault rendering unusable.
My 4700 gets so hot it after 30 mins, it packs up.
Last time i bothered to use it, it lost all memory including backup, and wiped tomtom entirely from the pda. had to reinstall.
maybe its trying to tell me something!

obviosuly it was rushed to market without adequate testing

RichXDA2 · Occasional Visitor Joined: Jul 26, 2004 Posts: 44

Maybe TT just can't win!

They got loads of pressure and slagging off prior to releasing TT5 because people were fed up waiting - for instance TT5 appeared on GO quite a long time before the PDA version was brought out. To get software working on all the many different platforms and PDA's its going to take longer.

Then when they do release it, probably a bit early to satisfy customer demand, people get on the band waggon again for a good slagging session.

Let's wait until the first upgrade is released before we pass judgment, if things aren't put right and are still bad for some people perhaps thats the time to start complaining! By all accounts the first upgrade is due imminently!

Maxi · Regular Visitor Joined: Jan 06, 2005 Posts: 147

mini1400 · Lifetime Member Joined: Jul 11, 2005 Posts: 32

Never had it crash - unlike TT3 - constantly had to reboot the PDA

Never have to hide POIs

Maps better in places (A130) but worse in others (they've removed a junction on the A12 and TT tries to navigate me on a 15 mile detor because of this Sad

Routing is *much* better

And all on an old PDA that isn't supported Smile

mtvib - maybe your PDA is boke ;)

jean · Regular Visitor Joined: Apr 05, 2005 Posts: 150

I never had a problem with crashing.
It loads faster than TT3 and gets me from A to B wiuth no problems.

julianbarker · Lifetime Member Joined: Apr 12, 2005 Posts: 431

I have an IPAQ 1710 and TT5 has never crashed (neither did TT4). I cannot display POIs though as unlike TT4 which could cope with more than 12000 POIs being in files that needed displaying, TT5 can't cope with 12.

Rifleman · Occasional Visitor Joined: Jun 27, 2005 Posts: 19

[quote="Maxi"]

widu · Occasional Visitor Joined: Jul 07, 2005 Posts: 51

My PPC (Imate Jam/Mda Compact/XDA Mini is a supported device, but suffers from many of the bugs listed in this forum under that heading. I've not put them there, other people have. There's a lot of post about bugs. On the whole, I believe that TTN5 sits somewhere just below TTN3 due to it's lack of functionality.

PS It's rumored that Audi are bringing out the 4th wheel to their 3 wheeler design as fix because of customer complaints. This is the logical course of action, as they had to release the car quickly due to customer demand!

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