what to do if an internet seller did not keep the word?

[gune]

hi i need advice please.
i just want to know what options available when an internet seller selling piece of gps does not keep their word and sell you short of their advertisement?

[BoPeep]

Hi gune,

Was it an internet company or a seller on Ebay?

Regards,

Bo Peep.
_________________
TomTom 730
HTC Desire - Co Pilot Live Premium (Europe)

[gune]

hi thanks
it is a internet based UK company. they did not send advertised extras even after several phone calls and emails.

[amcluesent]

http://www.consumerdirect.gov.uk/complaints.shtml

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