Whats happened?

[Rob588]

Hi,

Went to us my HP 2210 with TOM TOM 3.07 today, when I swithed the PDA on all signs of TOM TOM had vanished. It was almost like I had reset the whole thing to factory settings. I only used it 5 days ago and all was fine!!!!!!!!

Any ideas.

PS I have had to reinstall everything.

[lbendlin]

This is the time when people seriously start to consider doing backups.

Set everything up so it works as you need, then do a backup onto storage card. If stuff like this happens again, simply restore the setup.
_________________
Lutz

Report Map Errors here:
TomTom/TeleAtlas NAVTEQ

[SteveW]

Did your battery get flat?

Take a serious look at Sprite back-up software. You can restore within a couple of mins with this. Costs $10-$15. You will have problems with the standard back-up programme on the 2210.....

Steve

[Rob588]

Thanks for the replies.

The biggest concern I have is why it actually lost the info. Would it happen if the battery was flat?

Cheers

[geraint]

I've had this happen to me a couple of times. Once when I'd forgotten to turn my 2210 off before taking out the card. Another time when I was a bit rough putting the 2210 into the cradle in my car. I have no idea why it happened, but in each case when I turned the 2210 on, it was as if I was turning it on for the first time - asking me to calibrate the screen, set the date and time, etc. Once I'd answered all questions, I appeared to have a clean system - with no TomTom, empty calendar, etc.

Luckily I already have Sprite Backup, and have been taking daily backups. A quick restore got be back in business.

I can thoroughly recommend Sprite Backup.

Unfortunately, if you don't have this, I don't know what you can do Sorry.
_________________
Geraint

TomTom for iPhone v1.9
App version: 8.300 (777309)
Map: Western Europe v875.3668

[SteveW]

We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?.
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!