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QQQ Occasional Visitor
Joined: May 10, 2005 Posts: 12
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Posted: Tue May 10, 2005 10:41 pm Post subject: Help needed urgently regarding my tomtom GO |
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Hi
I have been using my tomtom GO for about 6 months after purchasing it from Staples. Recently it stopped working. I took it into Staples who sent it back to Tomtom for repair.
Tomtom then called Staples and told them it was not worth repairing my Tomtom and to offer me another one as it had now been discontinued. The manager at Staples offered me the only Tomtom GO that they had left in stock which was an ex display model which was scrathed on the sides.
I would like to know what my options are given I still have 6 months left on the warranty and given that the Tomtom GO has now been discontiued. Any help in this matter would be greatly appreciated. |
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lbendlin Pocket GPS Staff
Joined: 02/11/2002 22:41:59 Posts: 11878 Location: Massachusetts, USA
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Posted: Wed May 11, 2005 2:53 am Post subject: |
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You should ask them to give you a TomTom Go 300 instead. _________________ Lutz
Report Map Errors here:
TomTom/TeleAtlas NAVTEQ |
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sgould Frequent Visitor
Joined: Oct 05, 2004 Posts: 1320
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Posted: Wed May 11, 2005 9:31 am Post subject: |
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.....and a mains charger with it. |
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HOG Regular Visitor
Joined: Apr 15, 2005 Posts: 114
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Posted: Wed May 11, 2005 9:50 am Post subject: |
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If it were me I would say to Staple give me a TTG 300 and if need be offer some dosh as a compromise |
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QQQ Occasional Visitor
Joined: May 10, 2005 Posts: 12
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Posted: Wed May 11, 2005 12:10 pm Post subject: |
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I take it by your responses then that the TTGO 300 is a better system then as they have offered me this option i just dont know much about the 300? |
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lbendlin Pocket GPS Staff
Joined: 02/11/2002 22:41:59 Posts: 11878 Location: Massachusetts, USA
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Posted: Wed May 11, 2005 12:36 pm Post subject: |
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Have a look at the TomTom site already. There you will see the difference between the 300, 500 and 700. The 300 is the successor of the original GO. _________________ Lutz
Report Map Errors here:
TomTom/TeleAtlas NAVTEQ |
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QQQ Occasional Visitor
Joined: May 10, 2005 Posts: 12
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Posted: Wed May 11, 2005 7:46 pm Post subject: |
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I have opted for the tomtom 300 which i picked up today. Yet more problems though!!!!!!!
I turned it on and was working fine then all of a sudden the screen seems to freeze when i go to the menu. Whilst it is on the map it is fine, i can zoom in and out, however when i goto the menu the screen freezes. Any advice would be appreciated otherwise it's back to Staples tomorrow. |
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sgould Frequent Visitor
Joined: Oct 05, 2004 Posts: 1320
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Posted: Wed May 11, 2005 11:16 pm Post subject: |
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Try a reset - paperclip through hole in bottom.
have you added any Points of interest and overfilled the card? |
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QQQ Occasional Visitor
Joined: May 10, 2005 Posts: 12
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Posted: Wed May 11, 2005 11:25 pm Post subject: |
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Nope i didn't manage to get that far. |
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QQQ Occasional Visitor
Joined: May 10, 2005 Posts: 12
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Posted: Thu May 12, 2005 9:48 pm Post subject: |
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Could anyone with a tomtom 300 please briefly explain anyhting else i need to register when i first use my new tomtom 300. For now i have simply inserted the sd card and begun using it. Is there anything else which i should have done.
P.S I took the faulty one back to Staples and exchanged it for another grand spanking new one, i just love the smell of brand new packaging ;-) |
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MikeB Frequent Visitor
Joined: 20/08/2002 11:51:57 Posts: 3859 Location: Essex, UK
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Posted: Thu May 12, 2005 10:01 pm Post subject: |
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No that is all you need to do.
Having said that it is a very good idea to log on to the TomTom.com site and create a My TomTom account. One of the things you can do is store your Product Code. The Product Code is the one piece of information that you MUST NOT lose. Without it you will not be able to update the maps and application at a discount next year or whenever they are updated. _________________ Mike Barrett |
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