Reporting Mapping Errors

elan2s · Regular Visitor Joined: Dec 07, 2004 Posts: 143

Does any one know to whom and how errors in the Mapsonic maps should be reported? Having used the product for a few weeks I have identified a number of errors which would be good to get fixed for future releases. ViaMichelin simply thanked me for my commnets when I e-mailed their technical support and teleatlas (who I thought provided the base mapping data) do not include Mapsonic as an option on the error reporting page in their web site

lbendlin · Posted: Tue Feb 01, 2005 7:28 pm Post subject:

As far as I know they use TeleAtlas maps, so please use the TeleAtlas link in my signature.
_________________
Lutz

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TomTom/TeleAtlas NAVTEQ

Nickster · Occasional Visitor Joined: Jan 08, 2005 Posts: 7

Yeah, its got a teleatlas logo on the installation cd.. but you're right the site does not list mapsonic as an option....?

I've managed to find a whole list of errors just in my local area including being directed down a bus lane, down a footpath and down dead end road 8O . None of the errors were due to recent changes in road layouts. From the teleatlas link I do get the feeling that reporting them will be a waste of time but I'll give it a go... Just for interest the maps on mapopolis appear to be far better IMHO, I've not had any of the errors that I've had with Mapsonic, its not so pretty though!

lbendlin · Posted: Fri Feb 04, 2005 12:14 am Post subject:

Mapopolis use Navteq maps - at least over here those are old but accurate (for what they show) . On the flipside Navteq are very slow to adjust to new development areas and road reconstructions.

It's all a question of resource and money - the Pocket navigation solutions are not expensive enough to warrant better surveying (or so they think)
_________________
Lutz

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TomTom/TeleAtlas NAVTEQ

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