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Firmware updates for the Rikaline CF Card ??

 
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DanielJ
Occasional Visitor


Joined: Oct 11, 2004
Posts: 16

PostPosted: Tue Oct 19, 2004 12:54 am    Post subject: Firmware updates for the Rikaline CF Card ?? Reply with quote

Hello,

I'm writing with regards to a previous Thread that I posted.

My Rikaline X6 CF GPS Card will ONLY operate on NMEA 9600 (and even then, a Fix is rare) ....it is imossible to set it to anything else, as it locks up/no satellite activity.

Therefore, where do we go for Firmware upgrades for these CF Cards?

I have pretty much had enough of this Card (and the poor performace/issues), and am close to throwing this £80 waste of money in the bin. Not meaning to offend anyone else with this same card.

Oh, and absolutely no feedback from rikaline support E-Mail address either = Poor (No) Service either! :x

If anyone can help it would be much appreciated.
Regards, Daniel.
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Dave
Frequent Visitor


Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Tue Oct 19, 2004 8:35 pm    Post subject: Reply with quote

Rikaline like many companies don't offer any user upgradable firmware. We have an X6 and haven't had any adverse effects, but it maybe that you have a different firmware revision that is more unstable.

I'd strongly suggest talking to Rikaline for a swap out. If it's in the UK, give PDAMods.com a call as they (PDAMods / Vivo) operate Rikaline UK.
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rikaline_uk
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Joined: May 19, 2004
Posts: 4

PostPosted: Wed Oct 20, 2004 12:19 am    Post subject: Reply with quote

Hi,

Please contact us on support@rikaline.co.uk and we will find out what version you have got and get it upgraded for you.

If purchased recently you should have the latest version.

Thanks

Peter
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DanielJ
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Joined: Oct 11, 2004
Posts: 16

PostPosted: Wed Oct 20, 2004 12:57 pm    Post subject: Reply with quote

Hi Peter,

Many thanks for taking the time to reply.

I have recently contacted Rikaline (support@.... and tech@....) and have been advised that I should go back to the Retailer, who sold me the new Card.

Therefore, I have forwarded an E-Mail to them, detailing the symptoms, and am waiting to see if I get a response.

I purchased the Card brand new from a Retailer on EBay UK (on the Auction it did say that they are 'Approved' Rikaline distributors).
It was purchased in April 2004 - I presume the Warranty is still applicable?

Regards.
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