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psyskiesman Lifetime Member
Joined: Jun 22, 2004 Posts: 322 Location: Swindon, Wiltshire
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Posted: Tue Jun 28, 2011 6:07 pm Post subject: Dreaded 1001 has struck |
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The dreaded error 1001 has suddenly struck my GO740 Live. I have an old application 8.371 stored on my computer hard drive. How do I install this in place of 9.058? |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Tue Jun 28, 2011 7:03 pm Post subject: |
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Use WinRar to extract the files and folders to the drive letter associated with the TomTom, when the program asks about overwriting an existing file simply answer "Yes To All" and it will complete the installation for you - Mike |
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psyskiesman Lifetime Member
Joined: Jun 22, 2004 Posts: 322 Location: Swindon, Wiltshire
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Posted: Tue Jun 28, 2011 8:05 pm Post subject: |
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Thanks Mike, I've reinstated v8.371 in the belief that doing so would also enable the SIM card and Live Services, but I'm still getting a message "Unable to connect to server". Any other ideas to get things working again. I've tried all the usual things like flattening the battery etc. TomTom are just saying the usual about "intermittent server problems" but my idea of intermittent doesn't extend to 5 days solid. |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Tue Jun 28, 2011 8:40 pm Post subject: |
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Are you still seeing sensible numbers for the SIM card (MCC/MNC, SIM ID and IMEI) if you look on Status and Information / Version Info / Network? _________________ "Settling in nicely" ;-) |
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psyskiesman Lifetime Member
Joined: Jun 22, 2004 Posts: 322 Location: Swindon, Wiltshire
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Posted: Tue Jun 28, 2011 8:48 pm Post subject: |
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No, all areas are blank and showing not connected. I can get network connected when device is connected to computer though. |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Tue Jun 28, 2011 9:54 pm Post subject: |
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Hmmm... I don't think you can believe it if it says it's connected when you're using the Home "operate my Go" emulator. That tells lies about a lot of things!
Clutching at straws... it might be worth gently peeling the label off the bottom (opposite side to the microSD card slot) and checking the SIM card is still fully pushed into it's slot.
Due to the design, it's so far in that you'll need to use something (non-metallic) like a lolly stick to put through the slot and push on the bottom edge of the card to check its pushed fully home. _________________ "Settling in nicely" ;-) |
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adobbing Lifetime Member
Joined: 08/04/2003 12:55:05 Posts: 213
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Posted: Tue Jun 28, 2011 10:38 pm Post subject: |
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psyskiesman wrote: | No, all areas are blank and showing not connected. I can get network connected when device is connected to computer though. |
Hi Just got the same message about something wrong with sim card on a 740 GO live.
Checked on status & information / version information / network, all also showing blank.
Currently in the south of france with no access to my syncing cable to do anything involving a PC unless anyone knows of any magic using bluetooth?
I also noticed the other day a new symbol had appeared in the bottom left corner that looks not unlike a windscreen wiper?
Any ideas of any other way to sort this as not looking forward to the trip back without traffic to get me around Lyon and London! |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Wed Jun 29, 2011 12:07 am Post subject: |
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adobbing wrote: |
I also noticed the other day a new symbol had appeared in the bottom left corner that looks not unlike a windscreen wiper? |
That's the LIVE symbol with a line through it - meaning no LIVE connection.
TT don't seem to know which way round to draw it though...
(See pic below - but seems to be taking ages to load...)
_________________ "Settling in nicely" ;-) |
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adobbing Lifetime Member
Joined: 08/04/2003 12:55:05 Posts: 213
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Posted: Wed Jun 29, 2011 10:14 am Post subject: |
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Andy_P wrote: | adobbing wrote: |
I also noticed the other day a new symbol had appeared in the bottom left corner that looks not unlike a windscreen wiper? |
That's the LIVE symbol with a line through it - meaning no LIVE connection.
TT don't seem to know which way round to draw it though...
(See pic below - but seems to be taking ages to load...)
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That's the symbol!
Does it sound then like a poke around under the sticker with the sim card might resolve or is it something else? |
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franb Banned
Joined: Aug 10, 2007 Posts: 244
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Posted: Wed Jun 29, 2011 11:03 am Post subject: |
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I second that. May very well be the sim card not sitting right. |
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adobbing Lifetime Member
Joined: 08/04/2003 12:55:05 Posts: 213
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Posted: Wed Jun 29, 2011 1:58 pm Post subject: |
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had a good poke around under the sticker, there is a rubber blanking plug which when removed revealed a deeply recessed sim card in socket.
not really able to do much with it because i was limited to tweezers from a swiss army knife, which don't grip that well.
It didn't seem loose or dislodged at all though.
anything else worth trying? |
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matthewj Frequent Visitor
Joined: Apr 03, 2006 Posts: 751
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Posted: Wed Jun 29, 2011 3:58 pm Post subject: |
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psyskiesman wrote: | No, all areas are blank and showing not connected. I can get network connected when device is connected to computer though. |
To be completely clear, the computer version is not using the hardware of the SatNav AT ALL. I always wondered how the connection worked, but not until I took the SD card out to update the maps directly did I understand that it is all on the computer. You can operate your Satnav with just the contents of the SD card in a reader, and no satnav anywhere near. Thus you cannot trust connectivity, since that is just using your computer network connection. |
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franb Banned
Joined: Aug 10, 2007 Posts: 244
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Posted: Wed Jun 29, 2011 5:02 pm Post subject: |
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adobbing wrote: | had a good poke around under the sticker, there is a rubber blanking plug which when removed revealed a deeply recessed sim card in socket.
not really able to do much with it because i was limited to tweezers from a swiss army knife, which don't grip that well.
It didn't seem loose or dislodged at all though.
anything else worth trying? |
I managed to get mine out & in again using the end of a paperclip (or try the wifes tweezers?) |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Wed Jun 29, 2011 5:44 pm Post subject: |
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If you ever need to take the SIM card out, a good tip before you put it back is to fix a small tab of sticky tape over the end of the card. Like this (edge-on view):
Obviously don't cover up the electrical contacts!
Make it just long enough to stick out of the slot when it's straight, but short enough so that once the card is pushed back in you can just fold the end of the tape over and tuck it inside the slot; then you can still put the sticker back on the case. _________________ "Settling in nicely" ;-) |
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AliOnHols Pocket GPS Verifier
Joined: Oct 15, 2008 Posts: 1940
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Posted: Wed Jun 29, 2011 5:58 pm Post subject: |
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Andy_P.
I've not got a Sim in my TT but even I can see that that is today's Top Tip. Excellent! _________________ Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20. |
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