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AIRWAYS
Occasional Visitor
Joined: Mar 04, 2007
Posts: 6
Location: UK
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 Posted: Sun Nov 28, 2010 11:22 am Post subject: Download |
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| I have just changed my PC and have Window 7 64bit when i download cameras i get as far as opening to file but Tom Tom s not there to download to. |
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sun Nov 28, 2010 12:16 pm Post subject: |
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Hi. I'll need a little more information as I don't fully understand your issue?
Can you download and extract the data successfully?
Is the TomTom visible as a device on your desktop or in Explorer?
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Darren Griffin |
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AIRWAYS
Occasional Visitor
Joined: Mar 04, 2007
Posts: 6
Location: UK
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| Posted: Sun Nov 28, 2010 12:28 pm Post subject: |
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| Darren wrote: | Hi. I'll need a little more information as I don't fully understand your issue?
Can you download and extract the data successfully?
Is the TomTom visible as a device on your desktop or in Explorer? |
Hi Darren i can follow The instruction until i get the files extracted and then the list is different to your screen shot Tom Tom is not shown.
In XP i used to be able to drag and drop the files,i can still do this but Windows does not recognise the files. |
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sun Nov 28, 2010 12:40 pm Post subject: |
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If you cannot see your TomTom when it is connected then that is a bigger issue which we need to resolve first.
You say you can still drag and drop the files, where are you dragging the dropping them to?
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Darren Griffin |
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AIRWAYS
Occasional Visitor
Joined: Mar 04, 2007
Posts: 6
Location: UK
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| Posted: Sun Nov 28, 2010 1:08 pm Post subject: |
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| Darren wrote: | If you cannot see your TomTom when it is connected then that is a bigger issue which we need to resolve first.
You say you can still drag and drop the files, where are you dragging the dropping them to? |
Hi if i connect my Tom Tom and then go to my computer it is shown as disc F Ican drag the files and drop them there but they are not recognised .
they always were in XP |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sun Nov 28, 2010 2:33 pm Post subject: |
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Hmm ok. What is the exact error message you get when you do that?
And have you tried copying and pasting rather than drag and drop?
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Darren Griffin |
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AIRWAYS
Occasional Visitor
Joined: Mar 04, 2007
Posts: 6
Location: UK
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| Posted: Sun Nov 28, 2010 3:06 pm Post subject: |
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| Darren wrote: | Hmm ok. What is the exact error message you get when you do that?
And have you tried copying and pasting rather than drag and drop? |
I have tried thatdid not work
All i get is Windows does not recognise this type of file.
At 80yrs old i think i will have to settle with TomTom Home Camera's
Thanks for your help
Jim |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Sun Nov 28, 2010 3:32 pm Post subject: |
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Have you got MicroSoft Office (latest version) installed on the computer as thats known to mess up file association with zip files?
Don't try removing it a simple yes/ no then we can tell you whats needed to repair what MS broke when Office installed - Mike |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Sun Nov 28, 2010 4:47 pm Post subject: |
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| AIRWAYS wrote: | | Hi if i connect my Tom Tom and then go to my computer it is shown as disc F |
Can you see the Files/Folders on F Drive when you Double Click the Drive?
| AIRWAYS wrote: | Ican drag the files and drop them there but they are not recognised .
they always were in XP |
You will need to drop them in the 'Current Map' Folder on F Drive for the Device to be able to use them.
Even if the File Association of the Files means that they are not recognised by Windows, as long as they are the correct Files for the TT (OV2 and BMP), they will work OK.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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AIRWAYS
Occasional Visitor
Joined: Mar 04, 2007
Posts: 6
Location: UK
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| Posted: Sun Nov 28, 2010 5:51 pm Post subject: |
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| Oldboy wrote: | | AIRWAYS wrote: | | Hi if i connect my Tom Tom and then go to my computer it is shown as disc F |
Can you see the Files/Folders on F Drive when you Double Click the Drive?
| AIRWAYS wrote: | Ican drag the files and drop them there but they are not recognised .
they always were in XP |
You will need to drop them in the 'Current Map' Folder on F Drive for the Device to be able to use them.
Even if the File Association of the Files means that they are not recognised by Windows, as long as they are the correct Files for the TT (OV2 and BMP), they will work OK. |
Thanks to you all i have got there at last.
I hope i used the Forums correctly
Airways |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Nov 29, 2010 1:42 am Post subject: |
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You did fine. The main thing to remember is that once you've unzipped the files, all you are using Windows for is to move them from one place to another.
To do that it doesn't actually matter whether Windows knows what the files are or what to do with them, so long as they can be pasted onto the TomTom. |
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